FAQs & Troubleshooting
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223 Results
- 51Send a fax using PC-FAX with LPD/LPRng (Linux)
- 52Firewall port requirements of the Scan Key Tool (Linux)
- 53How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 54Open the "Scanners and Cameras" and Properties.
- 55What is the difference between the toner cartridge and the drum unit?
- 56Do I need a telephone line to send and receive faxes with my Brother machine?
- 57I can print but cannot scan via network. (For Windows)
- 58I can receive a fax, but cannot receive a telephone call.
- 59Windows 7 Support Information
- 60Why doesn't my Brother machine have a dial tone?
- 61I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 62I'm using Mac OS X 10.7.x or greater. The network scanning feature does not work when using the SCAN key or the control panel of my Brother machine.
- 63I updated the Web BRAdmin and cannot enable the logging function.
- 64PaperPort® is installed on my computer, however there are no PaperPort® print drivers installed. What can I do?
- 65I'm using Windows XP. I cannot scan with the USB cable.
- 66Scan a document using "Scanner and Camera Wizard" in Windows XP
- 67Scan an image and insert it in a Windows XP application
- 68I cannot use the Network PC-FAX function from Mac OS® X. What should I do?
- 69How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 70Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 71How do I clear the message "MFC is Busy" or "Connect Failure"?
- 72Why are my sent faxes always received with a black vertical line down the page?
- 73The network scanning feature does not work when pressing the scan key on my Brother machine control panel. (For Windows)
- 74Replace the drum unit.
- 75I'm using the Simple Network Configuration capabilities of Apple Mac OS X. I can print from a Macintosh, but not from a Windows PC.
- 76I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 77Vertical streaks appear in my copies.
- 78My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 79Configure and use PC-FAX (CUPS) (Linux)
- 80Configure the Scan to Email Feature (Linux)
- 81Configure and use the Scan Key Tool (Linux)
- 82What driver package format is supported by my Linux distribution?
- 83Scan using XSane or GIMP (Linux)
- 84The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 85I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 86Paper size settings are unavailable when I print from OpenOffice (Linux)
- 87My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 88The downloaded driver's name is different from my machine's name. (Linux)
- 89I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 90The driver installation finished successfully but I cannot print. (Linux)
- 91When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 92I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 93I installed scan-key-tool, but it does not work. (Linux)
- 94When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 95Delete a network scanner entry. (Linux)
- 96Important points for specifying the scan area (Linux)
- 97Uninstall Scan-key-tool. (Linux)
- 98Configure scan settings without administrator privileges (Linux)
- 99Print command (cupswrapper) (Linux)
- 100I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)