FAQs & Troubleshooting
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292 Results
- 5124/05/2022I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 5218/05/2022Locate files scanned with ControlCenter3 (For Windows)
- 5309/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 5420/04/2022The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 5511/04/2022Wireless setup is requesting a WPS PIN to complete the setup
- 5607/04/2022How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 5701/04/2022Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 5801/04/2022Scan multiple pages into one file instead of each scan being saved as a separate file.
- 5924/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 6017/03/2022I cannot install the driver when using the Driver Install Tool. (Linux)
- 6106/01/2022I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 6210/11/2021Open the Control Panel (For Windows)
- 6312/10/2021I cannot install Brother drivers on Debian 10 or later (Linux)
- 6419/03/2021I get a TS error when trying to print on a wireless network.
- 6517/02/2021Set up your Brother machine on a wireless network.
- 6619/01/2021ControlCenter3 displays a blank screen at startup (Windows)
- 6729/12/2020Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 6827/07/2020The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 6916/07/2020Cannot print after a Windows 10 update (June 2020)
- 7006/07/2020I cannot scan when using SELinux (Security-Enhanced Linux)
- 7106/07/2020Scan using XSane or GIMP (Linux)
- 7206/07/2020Important points for specifying the scan area (Linux)
- 7306/07/2020What driver package format is supported by my Linux distribution?
- 7413/05/2020Configure scan settings without administrator privileges (Linux)
- 7513/05/2020Firewall port requirements of the Scan Key Tool (Linux)
- 7613/05/2020I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 7716/04/2020I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 7806/04/2020I installed scan-key-tool, but it does not work. (Linux)
- 7906/04/2020Delete a network scanner entry. (Linux)
- 8006/04/2020I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 8106/01/2020When I print images, the quality is not good (Linux)
- 8203/12/2019The downloaded driver's name is different from my machine's name. (Linux)
- 8303/12/2019The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 8427/11/2019Print command (LPR) (Linux)
- 8527/11/2019My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 8629/10/2019Pre-Required Procedures (Linux)
- 8729/10/2019I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 8829/10/2019Large characters are printed incorrectly. (Linux)
- 8929/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 9023/10/2019To install the printer driver easily using a tool. (Linux)
- 9120/09/2019Enable the Brother machine's network interface.
- 9214/06/2019Windows 10 Support Information
- 9312/06/2019Uninstall printer drivers (Linux)
- 9410/04/2019Important points you need to confirm before configuring your Brother machine for a wireless network.
- 9522/03/2019Protect your Brother machine against unauthorised access over the network
- 9630/01/2019Print command (cupswrapper) (Linux)
- 9729/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 9829/01/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 9929/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 10029/01/2019Command List of brscan. (Linux)