FAQs & Troubleshooting
Latest |
184 Results
- 5129/10/2019The driver installation finished successfully but I cannot print. (Linux)
- 5223/10/2019To install the printer driver easily using a tool. (Linux)
- 5314/06/2019Windows 10 Support Information
- 5412/06/2019Uninstall printer drivers (Linux)
- 5529/01/2019When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 5629/01/2019When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 5729/01/2019When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 5829/01/2019Command List of brscan. (Linux)
- 5929/01/2019Uninstall the scanner driver. (Linux)
- 6029/01/2019Uninstall Scan-key-tool. (Linux)
- 6129/01/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 6228/01/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 6324/01/2019When scanning I receive the error "Failed to start scanner : Invalid argument". (Linux)
- 6424/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 6524/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 6624/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 6724/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 6824/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 6917/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 7001/04/2016I'm using Macintosh. What is the PreScan option used for?
- 7125/03/2016What is the difference between the toner cartridge and the drum unit?
- 7225/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 7325/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 7425/03/2016What is the Network Shared printing?
- 7525/03/2016Can I print from or scan to Android™ Smartphone?
- 7625/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 7724/03/2016Is my Brother machine compatible with third party print servers?
- 7824/03/2016I cannot scan via USB. (Mac OS X)
- 7924/03/2016How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 8024/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 8123/03/2016What can happen if the wrong paper is used in your machine.
- 8221/04/2015I'm using Windows XP SP2 or Windows Server 2003. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 8315/12/2014I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 8425/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8520/11/2014How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 8619/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8725/09/2014I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 8819/09/2014Why doesn't my Brother machine have a dial tone?
- 8905/06/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 9010/02/2014I cannot print with Windows Vista 64bit.
- 9127/01/2014I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 9227/01/2014I am using Windows XP. I downloaded the WHQL certified driver for Parallel from the Web. How do I install it?
- 9327/01/2014I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 9427/01/2014How do I clean the Scanner to improve the copy or fax quality?
- 9520/01/2014How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 9617/01/2014Scan a document using "Scanner and Camera Wizard" in Windows XP
- 9717/01/2014Scan an image and insert it in a Windows XP application
- 9817/01/2014Scan a document from a Windows XP application
- 9917/05/2013Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 10017/05/2013Windows 7 Support Information