FAQs & Troubleshooting
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283 Results
- 51I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 52Send a fax using PC-FAX with LPD/LPRng (Linux)
- 53To install the printer driver easily using a tool. (Linux)
- 54ControlCenter3 displays a blank screen at startup (Windows)
- 55I cannot save a file downloaded from the Brother support website (For Windows)
- 56Delete print jobs from the print queue.
- 57Download a file from the "Downloads" section and save it to Windows 8 computer.
- 58Install the built-in drivers (For Windows 8 and Windows 10)
- 59The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 60I cannot make borderless prints.
- 61The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 62The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 63A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 64Send a fax
- 65Configure a cover page for PC-FAX.
- 66How long will my Brother machine store received faxes in memory when it is out of paper or one of its ink cartridges needs to be replaced?
- 67I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 68Change the printer driver settings (Windows/macOS)
- 69Windows 7 Support Information
- 70How do I clear Machine Error 46?
- 71I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 72How do I adjust the settings of the ring volume, beeper volume and speaker volume on my Brother machine?
- 73I'm using Mac OS X 10.6.x. The network scanning feature does not work when pressing the scan key on the control panel of my Brother machine.
- 74Can I print using only the black ink cartridge when the Color cartridges have run out?
- 75When I try to install the MFL-Pro Suite from the CD-ROM, I receive an Internal Error 2723 and an IS001 Error stating: The PaperPort Installer doesn't respond. What can I do?
- 76How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 77When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 78Why is it necessary for my machine to go through regular cleaning cycles?
- 79I'm trying to install the driver with network settings, but the installation wizard is not able to locate the Brother machine on my network, I'm getting the message "No devices could be found over the network".
- 80Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 81Scan a document from a Windows Vista application
- 82"How do I clear the message Unable to..." ( "Unable to Change" "Unable to Clean" "Unable to Init" "Unable to Print" "Unable to Scan" )?
- 83How do I clear the message "PAPER JAM" from the display?
- 84Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 85I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 86Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 87How do I replace the Ink Cartridge?
- 88Why doesn't the machine answer when receiving a call?
- 89When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 90When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 91What is the BRAdmin Professional software used for?
- 92I'm using Windows®. I am trying to receive faxes into my PC with the MFC connected to a phone line using distinctive ring. The PC-FAX Receive software is answering all incoming calls, regular ring and distinctive ring. What do I do?
- 93My Antivirus Software gives a warning message during the installation of Web BRAdmin.
- 94Why can't I print when an ink cartridge is empty?
- 95I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 96I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 97I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 98Scan using XSane or GIMP (Linux)
- 99I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 100I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)