FAQs & Troubleshooting
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226 Results
- 51Configure the Scan to Email Feature (Linux)
- 52What driver package format is supported by my Linux distribution?
- 53I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 54Uninstall printer drivers (Linux)
- 55Open the Status Monitor
- 56The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 57I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 58Windows 7 Support Information
- 59Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 60I am using Voice Over Internet Protocol (VoIP) and I'm having problems receiving faxes.
- 61Why is it necessary for my machine to go through regular cleaning cycles?
- 62Scan a document in Windows 8 and Windows 10.
- 63Scan a document from a Windows Vista application
- 64Scan a document from a Windows XP application
- 65When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 66Uninstall the drivers. (Mac OS X 10.5)
- 67The LCD displays an error code (number). What does it mean?
- 68What is MFL-Pro Suite Software?
- 69I cannot receive a color fax. Why?
- 70Uninstall the drivers (Windows)
- 71I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 72I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 73Cannot print after a Windows 10 update (June 2020)
- 74When I print images, the quality is not good (Linux)
- 75The downloaded driver's name is different from my machine's name. (Linux)
- 76Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 77Print command (LPR) (Linux)
- 78I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 79When I scan multiple page documents using the ADF, all pages are feeded, but only page 1 shows in XSANE. (Linux)
- 80I installed scan-key-tool, but it does not work. (Linux)
- 81Important points for specifying the scan area (Linux)
- 82Configure scan settings without administrator privileges (Linux)
- 83ControlCenter3 displays a blank screen at startup (Windows)
- 84Windows 10 Support Information
- 85Check the firmware version.
- 86How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 87Delete print jobs from the print queue.
- 88Open the "Scanners and Cameras" and Properties.
- 89The rainbow cursor keeps spinning when I click on Copy/PC-FAX in ControlCenter2 (For Mac OS X 10.7).
- 90Locate files scanned with ControlCenter2 (For Macintosh)
- 91I cannot print from my computer via USB.
- 92The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 93When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 94How do I clear Machine Error 46?
- 95Why doesn't my Brother machine have a dial tone?
- 96I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 97Can I print a report that will show all of my Speed Dial and Group numbers?
- 98When I scan the document with using ScanSoft™ PaperPort™ 11 SE , the bottom of the document is cut off. What should I do?
- 99When I scan a document to a PDF file using ContorlCenter3, the file size of the PDF is too big. How can I reduce the file size?
- 100I'm using Mac OS X 10.4/10.5 and installed Adobe® Photoshop® CS3, but my scanner is not detected in Photoshop CS3 although I can scan with ControlCenter2 or other applications. What should I do?