FAQs & Troubleshooting
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115 Results
- 51How to clean the Platen Roller
- 52How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 53How to use the Numbering function (P-touch Editor 5.x for Windows)
- 54The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 55How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 56I cannot print barcodes correctly using BarTender.
- 57What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 58What do the indicator lights mean?
- 59(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 60How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 61(Video) How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 62How to use the Add-In function in Microsoft applications (P-touch Editor 5.x for Windows)
- 63The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 64I cannot use some functions in BRAdmin Professional 4.
- 65How to adjust the cut position (For Windows)
- 66How to set the Direct Thermal or Thermal Transfer Print Methods
- 67I don't know the Product Key Code for BarTender UltraLite Edition 2021 (BarTender Designer for Brother).
- 68Using the CommTool (for Windows)
- 69How to get Bluetooth MAC Address with the CommTool (for Windows)
- 70How to get an alert log file using the BPM (Brother Printer Management Tool) (for Windows)
- 71How to install the Windows driver via Wi-Fi®/ wired network
- 72The LED is lit in red and the printer status from the BPM (Brother Printer Management Tool) shows "Head Open".
- 73The printed label is wrinkled.
- 74How to skip the AUTO.BAS program only one time by directly operating the printer
- 75Unnecessary data such as ASCII data are printed.
- 76How to set the Gap/Black Mark Sensor as Media Sensor and calibrate the Gap/Black Mark Sensor by directly operating the printer
- 77How to calibrate the Gap/Black Mark Sensor by directly operating the printer
- 78How to change the speed and density in BarTender
- 79How to adjust the print position with the BPM (Brother Printer Management Tool) (for Windows)
- 80How to adjust the tear position in BarTender
- 81How to adjust the printout position
- 82How to download the BMP/PCX file into your printer by the BPM (Brother Printer Management Tool) (for Windows)
- 83How to load the Media
- 84How to update the firmware
- 85How to update firmware to all printers on the same subnet at the same time
- 86The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 87How do I connect the printer and my mobile device via Bluetooth®?
- 88How to configure your printer by web browser
- 89How can I connect the printer to my mobile device via Wi-Fi® ?
- 90Find the Wireless Security Information (e.g., SSID, Network key, etc.) for Windows
- 91Where can I find the printer's network settings, such as IP address?
- 92I cannot connect my machine to the wireless network.
- 93Printed barcodes cannot be read.
- 94How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 95Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 96The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 97How can I automatically adjust the label length depending on the amount of text? (P-touch Editor 5.x for Windows)
- 98How do I uninstall the printer driver?
- 99The print quality is poor.
- 100How do I reset Wi-Fi® setting?