FAQs & Troubleshooting
Latest |
181 Results
- 5112/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 5212/04/2023Where can I find my Brother printer's serial number?
- 5301/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 5420/10/2022Creating an Address Label using P-touch Editor (P-touch Editor 3.x for Mac)
- 5513/10/2022Where can I download the latest P-touch Editor for Mac?
- 5623/05/2022I cannot print on the 103 mm wide label roll via USB using the latest printer driver.
- 5718/05/2022I get the "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory" error message while installing the CUPS driver on a Debian distribution (such as Ubuntu or Kubuntu). (Linux®)
- 5802/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5926/04/2022I cannot print and get the "lpadmin: PPD file cannot be copied!" error during installation (Or "cp: `/usr/share/cups/model/[file name].ppd' cannot be started: No such file or directory") (Linux®)
- 6018/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6131/03/2022How to delete the registry information and files related to the printer driver
- 6228/03/2022I connected multiple printers of the same model to one computer but can only print from one of them.
- 6328/03/2022I cannot print from the printer in a network-shared environment.
- 6409/12/2021The paper settings specified from the server computer are not reflected on the client computer.
- 6509/12/2021How do I transfer label templates with P-touch Transfer Express?
- 6626/10/2021P-touch Editor crashes when I open it on my Mac.
- 6708/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 6803/08/2021Small characters or thin lines are printed faintly.
- 6927/07/2021How do I transfer templates or other data from the computer to the printer?
- 7026/04/2021How to install the printer driver for serial interface
- 7114/01/2021How to make a label with a barcode (P-touch Editor 5.0 for Mac)
- 7213/01/2021Can I directly operate my printer from a self-developed application software and print a label?
- 7330/11/2020I get an error saying "The roll of labels or tape inside the machine does not match the one selected in the application." (P-touch Editor 5.0 for Windows)
- 7427/11/2020How do I cut at the end of the last label when printing multiple labels? (P-touch Editor 5.0 for Mac)
- 7527/11/2020How do I use the Screen Capture tool? (P-touch Editor 5.x for Windows)
- 7625/11/2020Share your printer in Windows 7 in a network-shared environment.
- 7724/11/2020How do I print labels with higher quality? (P-touch Editor 3.2 for Mac)
- 7824/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 7918/11/2020Printing is not possible. (P-touch Editor 5.0 for Mac)
- 8013/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 8110/11/2020How do I create an Address Label? (P-touch Editor 5.0 for Mac)
- 8202/11/2020I cannot discover the product with the configuration utility.
- 8302/11/2020A different IP address is assigned every time the product is booted.
- 8415/10/2020The [Transfer] button does not appear in P-touch Transfer Manager. (The [Save Transfer File] button remains displayed)
- 8515/10/2020How to make labels using "Small Address Labels" (P-touch Editor 5.0 for Mac)
- 8607/10/2020How do I use a template? (P-touch Editor 5.1 for Mac)
- 8707/10/2020How do I use a template? (P-touch Editor 5.0 for Mac)
- 8807/10/2020Whenever I attempt to open Microsoft Word, Excel, or Outlook, a Security Warning window comes up and warns me that the macros may contain viruses. What should I do?
- 8910/09/2020How can I use the Sequential Numbering Feature? (P-touch Editor 3.2 for Mac)
- 9004/09/2020How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9126/08/2020How do I create a Name Badge Label using a template? (P-touch Editor 5.0 for Windows)
- 9214/07/2020How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 9309/07/2020How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 9404/06/2020When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 9522/05/2020How do I print labels with higher quality? (P-touch Editor 5.0 for Mac)
- 9622/05/2020When I print a long label or many labels continuously, printing suddenly stops.
- 9721/05/2020I have an occasional printing problem.
- 9819/05/2020How do I print vertical text? (P-touch Editor 5.x for Windows)
- 9919/05/2020How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 10019/05/2020How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)