FAQs & Troubleshooting
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236 Results
- 51Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 52Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 53I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 54Print both sides of paper or a booklet automatically
- 55Envelope creases
- 56What can happen if the wrong paper is used in your machine.
- 57Reset the Drum Counter
- 58The downloaded driver's name is different from my machine's name. (Linux)
- 59I cannot print using my Brother machine on a wireless network (Mac)
- 60Restrict changing machine settings for users.
- 61Load Paper in the Multi‑purpose Tray (MP Tray)
- 62My Brother machine could not be found over the network when I installed drivers on my computer.
- 63Protect your Brother machine against unauthorised access over the network
- 64"Offline" appears on the Status Monitor.
- 65Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 66I cannot print from my computer via USB.
- 67Tray 2 Error / Tray 3 Error / Tray 4 Error
- 68Replace PF Kit xx
- 692-sided Disabled
- 70Drum Stop
- 71The printer status is Offline or Paused.
- 72I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 73Carry out calibration to improve the color density
- 74I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 75Size Error DX or Size Error 2-sided
- 76Toner Low
- 77Cooling Down
- 78Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 79Curled or wavy
- 80Wrinkled printout
- 81I cannot connect my machine to a Windows 11 computer via USB.
- 82Where can I download Brother iPrint&Scan application for Mac?
- 83I want to print using CUPS while keeping SELinux enabled. (Linux)
- 84Set up your Brother machine on a wireless network.
- 85Replace Supplies
- 86Printing/ Scanning with a mobile device
- 87What is the difference between the toner cartridge and the drum unit?
- 88Uneven density appears periodically across the page.
- 89Clean the Laser Scanner Windows
- 90I cannot install the driver when using the Driver Install Tool. (Linux)
- 91I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 92What driver package format is supported by my Linux distribution?
- 93I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 94Update the Driver or Firmware for your Brother machine
- 95I get a TS error when trying to print on a wireless network.
- 96I cannot print on a wireless (Wi-Fi) network (Windows)
- 97I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 98Set the Setting Lock Password
- 99Turn Setting Lock On
- 100Configure the SNTP Protocol Using Web Based Management