FAQs & Troubleshooting
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113 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51Can I send a print job to multiple machine email addresses using Email Print?
- 52My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 53Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 54"Offline" appears on the Status Monitor. (Windows)
- 55Important points you need to confirm before configuring your Brother machine for a wireless network.
- 56Supported models of Universal Printer Driver for PCL
- 57I cannot print from my computer via USB.
- 58What is the default password for my Brother machine?
- 59I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 60I cannot connect my machine to a Windows 11 computer via USB.
- 61I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 62A security warning appears when accessing Web Based Management via HTTPS.
- 63Add your Brother machine with AirPrint (macOS)
- 64I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 65I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 66What driver package format is supported by my Linux distribution?
- 67Check the remaining ink or toner level (Linux)
- 68When I print images, the quality is not good (Linux)
- 69Where can I download Brother iPrint&Scan application for Mac?
- 70The downloaded driver's name is different from my machine's name. (Linux)
- 71The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 72Large characters are printed incorrectly. (Linux)
- 73The driver installation finished successfully but I cannot print. (Linux)
- 74I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 75I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 76I am unable to print from a client PC to a printer on a print server. (Linux)
- 77To install the printer driver easily using a tool. (Linux)
- 78I get a TS error when trying to print on a wireless network.
- 79After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 80How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 81Control Printer Driver settings (only available for Windows)
- 82Access Web Based Management *
- 83I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 84I cannot save a file downloaded from the Brother support website (For Windows)
- 85Enable the Brother machine's network interface.
- 86Delete print jobs from the print queue.
- 87Print the WLAN Report *
- 88Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 89Discover the MAC address of the Brother network card
- 90Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 91Cannot Print ##
- 92Clean the Paper Pick-up Rollers *
- 93Clean the Drum Unit *
- 94Toner Low or Prepare New Toner Cartridge
- 95My Brother machine has no power.
- 96Drum !
- 97Out of Memory
- 98Toner specks
- 99Paper is Jammed in the 2-sided Tray *
- 100Paper is Jammed in the Back of the Machine *