FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51What is the recommended paper?
- 52Vertical colored streaks or bands appear on the page
- 53The downloaded driver's name is different from my machine's name. (Linux)
- 54Update the Driver or Firmware for your Brother machine
- 55Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 56Reset the Drum Counter
- 57Toner scatter or toner stain
- 58Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals
- 59Uninstall the Brother Software and Drivers (Windows)
- 60Ghosting images
- 61I cannot print full-page photos or images using Email Print.
- 62I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 63Can I send a print job to multiple machine email addresses using Email Print?
- 64When I print images, the quality is not good (Linux)
- 65Large characters are printed incorrectly. (Linux)
- 66I am unable to print from a client PC to a printer on a print server. (Linux)
- 67I cannot print on a wireless (Wi-Fi) network (Windows)
- 68I cannot save a file downloaded from the Brother support website (For Windows)
- 69Check the firmware version.
- 70Discover the MAC address of the Brother network card
- 71I cannot print from my computer via USB.
- 72Change the printer driver settings (Windows)
- 73Toner Error
- 74I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 75Color offset
- 76Uneven color density across the page
- 77Cooling Down
- 78Horizontal coloured lines appear on the page
- 79I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 80Where can I download Brother iPrint&Scan application for Mac?
- 81I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 82I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 83Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 84I get a TS error when trying to print on a wireless network.
- 85Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 86Open the Control Panel (For Windows)
- 87What is the difference between the toner cartridge and the drum unit?
- 88Important points you need to confirm before configuring your Brother machine for a wireless network.
- 89Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 90Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 91Missing thin lines in images
- 92Manual Feed
- 93My Brother machine has no power.
- 94Toner smears easily
- 95Where can I find my Brother machine's serial number?
- 96I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 97I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 98My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 99The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 100Can I use my Brother printer with a 64 bit Linux distribution? (Linux)