FAQs & Troubleshooting
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126 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 51My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 52I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 53I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 54Open the Status Monitor (Windows)
- 55What is the difference between the toner cartridge and the drum unit?
- 56Important points you need to confirm before configuring your Brother machine for a wireless network.
- 57I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 58When I run the Firmware update tool, the "Program failed to run" message appears on my PC screen.
- 59Ghosting images
- 60I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 61The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 62Colored spots at 75 mm (3.0 in.) intervals or at 29 mm (1.1 in.) intervals
- 63I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 64When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 65A security warning appears when accessing Web Based Management via HTTPS.
- 66Can I send a print job to multiple machine email addresses using Email Print?
- 67What driver package format is supported by my Linux distribution?
- 68Check the remaining ink or toner level (Linux)
- 69When I print images, the quality is not good (Linux)
- 70Enable the Brother machine's network interface.
- 71Protect your Brother machine against unauthorised access over the network
- 72Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 73Missing thin lines in images
- 74My Brother machine has no power.
- 75In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 76Check the Node Name of the Brother machine
- 77Toner scatter or toner stain
- 78I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 79Where can I download Brother iPrint&Scan application for Mac?
- 80The downloaded driver's name is different from my machine's name. (Linux)
- 81Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 82Update the Driver or Firmware for your Brother machine
- 83Control Printer Driver settings (only available for Windows)
- 84Reset the Drum Counter
- 85Printed pages are compressed, horizontal stripes appear, or characters in the top, bottom, left and right margins are cut off.
- 86Open the Control Panel (For Windows)
- 87Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 88Uneven color density across the page
- 89Vertical colored streaks or bands appear on the page
- 90Large characters are printed incorrectly. (Linux)
- 91To install the printer driver easily using a tool. (Linux)
- 92Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 93Check the firmware version.
- 94Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 95Clean the Drum Unit *
- 96Uninstall the Brother Software and Drivers (Windows)
- 97I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 98Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 99I cannot print from my computer via USB.
- 100What is the default password for my Brother machine?