FAQs & Troubleshooting
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170 Results
- 51I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 52Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 53Functions supported in the Windows 7 built-in drivers
- 54How do I check the driver version in Windows® (PCL Printer Driver)?
- 55How to Wake-up the printer.
- 56I cannot use the "Modules Update" button on Web BRAdmin.
- 57How do I clean black spots at 108mm (4.25in.) intervals on printed documents?
- 58Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 59The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 60Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 61What is a "Generic PCL Driver"?
- 62Black toner marks appear across the page.
- 63What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 64Can I print using the IPP protocol on Windows XP?
- 65How do I factory reset the print server?
- 66Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 67I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 68I want to print using CUPS while keeping SELinux enabled. (Linux)
- 69How do I print on transparencies etc?
- 70When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 71Why is the Status light (led) red and the Paper light (led) flashing?
- 72I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 73What do the LED indications mean?
- 74Printouts are faint.
- 75I'm using Mac OS® X and the Brother machine does not appear in the Print Center or Printer Setup Utility. What can I do?
- 76Uninstall the printer drivers (For Windows)
- 77How do I clear paper jams?
- 78White spots appear in areas of dense black printing.
- 79I cannot install the driver when using the Driver Install Tool. (Linux)
- 80Cannot print after a Windows 10 update (June 2020)
- 81The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 82The driver installation finished successfully but I cannot print. (Linux)
- 83I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 84I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 85Pre-Required Procedures (Linux)
- 86Windows 10 Support Information
- 87Open the Control Panel (For Windows)
- 88The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 89I cannot print from my computer via network. (For Macintosh)
- 90Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 91The print speed slows down.
- 92I have a Brother HL-5000 series printer. To maintain the best overall quality, are there any parts I should maintain?
- 93How can I install the Web BRAdmin on Windows Server 2003?
- 94How can I use the reprint function?
- 95The printer makes a grinding or clicking sound.
- 96Why is the Toner light (led) flashing?
- 97How to clear the red Status light (led)? Why is the Status light (led) red?
- 98What is a peer-to-peer network and do Brother printers work in that kind of environment?
- 99Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 100Printouts have toner specks.