FAQs & Troubleshooting
![]() |
Popular |
214 Results
- 51My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 52The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 53Can I use AirPrint with my Brother machine?
- 54What is Toner Continue Mode?
- 55I cannot connect my machine to the wireless network (For Windows)
- 56Can I print from or scan to Android™ Smartphone?
- 57Can I print from and scan to iPhone, iPod touch and iPad?
- 58NO TONER
- 59Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 60TONER LOW
- 61Can I use non-Brother or third party supplies with the Brother machine?
- 62What is the default node name of the Brother Print Server?
- 63Protect your Brother machine against unauthorised access over the network
- 64Discover the MAC address of the Brother network card
- 65FUSER ERROR
- 66Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 67I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 68Clear paper jams.
- 69Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 70Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 71Print the WLAN report
- 72I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 73Cannot print after a Windows 10 update (June 2020)
- 74Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 75I cannot find some option in the Printing preferences. (For Windows)
- 76Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 77I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 78I cannot connect my machine to the wireless network (For Macintosh)
- 79TONER ENDED
- 80I configured the "IP Config" method of the machine to "Auto" to assign an IP address automatically, however it was changed to "Static" unexpectedly. I get an error message that indicates IP address is not unique, or a document is printed out by the machine I didn't expected.
- 81Reprint the last print job. (For Windows users only)
- 82What can happen if the wrong paper is used in your machine.
- 83What are the differences between the BRAdmin Professional and the Web BRAdmin software?
- 84A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 85Verify the Brother machine connected to the Wired Network (For Macintosh)
- 86What type(s) of connections can I use with my Brother machine and a wireless network?
- 87What is WEP?
- 88Cooling Down (COOLING DOWN)
- 89What do the LED indications mean?
- 90Can I buy any MICR toner?
- 91Large characters are printed incorrectly. (Linux)
- 92When printing with monochrome laser printer, the print position shifts. (Linux)
- 93Uninstall printer drivers (Linux)
- 94I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 95My Brother machine cannot be used after the access point/router is replaced or the settings are changed
- 96Open the Control Panel (For Windows)
- 97Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 98Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 99Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 100The message to install the Java runtime appeared and I couldn't configure the wireless setting of my Brother machine using Wireless Device Setup Wizard. (For Mac OS X 10.7 or greater)