FAQs & Troubleshooting
Latest |
143 Results
- 5127/03/2019Check the firmware version.
- 5213/02/2019Can I print from DOS applications? What printer driver emulation can be used?
- 5329/01/2019I'm using Ubuntu 8.04 or greater. I have installed the drivers, but I am still unable to print. (Linux)
- 5428/01/2019I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 5524/01/2019I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 5624/01/2019All print jobs are aborted and nothing is printed. (Linux)
- 5724/01/2019I want to print using CUPS while keeping SELinux enabled. (Linux)
- 5824/01/2019I am unable to print from a client PC to a printer on a print server. (Linux)
- 5924/01/2019I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 6020/12/2018When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 6117/10/2018The error message "No Supported Devices Found" appears on the Brother iPrint&Scan (mobile device).
- 6217/07/2018MANUAL FEED
- 6317/07/2018Print on labels and envelopes from the manual feed slot.
- 6417/07/2018White lines across the page
- 6513/07/2018Hollow print
- 6607/04/2017I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 6713/06/2016Cooling Down (COOLING DOWN)
- 6825/03/2016A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 6925/03/2016Windows 10 Support Information
- 7025/03/2016Possible solutions for print quality issues
- 7125/03/2016Download a file from the "Downloads" section and save it to Windows 8 computer.
- 7225/03/2016What is the difference between the toner cartridge and the drum unit?
- 7325/03/2016Can I use AirPrint with my Brother machine?
- 7425/03/2016A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 7525/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 7625/03/2016Can I print from or scan to Android™ Smartphone?
- 7725/03/2016Can I print from and scan to iPhone, iPod touch and iPad?
- 7824/03/2016Recently, when I print a document from the manual feed slot, my Brother machine is taking more time than usual to start feeding paper. How can I reduce the time it takes to start feeding paper?
- 7924/03/2016Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 8024/03/2016In Windows, the Brother printer or scanner driver windows are in a foreign language. How can I change the printer or scanner driver windows to be in a local language?
- 8124/03/2016White spots on black text and graphics or black spots appear at 94 mm (3.7 in.) intervals.
- 8223/03/2016I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 8323/03/2016All black
- 8427/11/2014I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 8525/11/2014I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 8619/11/2014The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 8721/11/2013FUSER ERROR
- 8819/06/2013What do the LED indications mean?
- 8926/04/2013White lines down the page
- 9025/04/2013TONER ENDED
- 9125/04/2013DRUM STOP
- 9225/04/2013NO PAPER T1
- 9325/04/2013DRUM ERROR
- 9425/04/2013Print both sides of paper (Manual 2-sided/Duplex Printing for Mac OS X 10.4.11 or greater)
- 9525/04/2013Reprint the last print job. (For Windows users only)
- 9625/04/2013Print a Printer Settings page.
- 9725/04/2013Toner specks
- 9825/04/2013Wrinkles or creases
- 9925/04/2013Black toner marks appear across the page.
- 10025/04/2013Line across the page