FAQs & Troubleshooting
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143 Results
- 51How do I print a Test page?
- 52I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 53Hollow print
- 54I cannot install Brother drivers on Debian 10 or later (Linux)
- 55A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 56I cannot find some option in the Printing preferences. (For Windows)
- 57Download a file from the "Downloads" section and save it to Windows 8 computer.
- 58Install the built-in drivers (For Windows 8 and Windows 10)
- 59The Drum LED is still on or flashing after I replace the drum unit with a new one.
- 60A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 61Can I print from or scan to Android™ Smartphone?
- 62I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 63The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 64DRUM STOP
- 65When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 66Curled
- 67Poor fixing
- 68DRUM ERROR
- 69When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 70Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 71Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 72Toner specks
- 73Envelope creases
- 74Clean the corona wire of the drum unit.
- 75Can I print from DOS applications? What printer driver emulation can be used?
- 76What do the LED indications mean?
- 77What is the printable area per page?
- 78What is the recommended paper?
- 79Uninstall the Brother Software and Drivers (Windows)
- 80Page skewed
- 81I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 82Paper size settings are unavailable when I print from OpenOffice (Linux)
- 83The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 84The driver installation finished successfully but I cannot print. (Linux)
- 85Print command (LPR) (Linux)
- 86I'm using openSUSE11.3. I cannot print to my Brother Machine. (Linux)
- 87Uninstall printer drivers (Linux)
- 88Open the Status Monitor
- 89Open the Control Panel (For Windows)
- 90I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 91I cannot install the driver on Macintosh from the CD-ROM supplied with my Brother machine. (For Mac OS X 10.7 or later)
- 92Create or view a XML Paper Specification document
- 93Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 94Print both sides of paper (Manual 2-sided/Duplex Printing for Mac OS X 10.4.11 or greater)
- 95Print a Printer Settings page.
- 96Black toner marks appear across the page.
- 97White lines across the page
- 98Clear paper jams.
- 99My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 100Cannot print after a Windows 10 update (June 2020)