FAQs & Troubleshooting
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131 Results
- 51Windows 7 Support Information
- 52The Toner LED is still on or flashing after replacing the toner cartridge, or the status monitor continues to display the message "Toner Low" or "Toner Life End".
- 53The lights in my room flicker when the printer is warming up. I get a short electric surge when the printer is warming up to print the first page. The lights in my office or work flicker or dim when using the printer.
- 54In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 55Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 56When I run the Firmware update tool or the I-FAX install tool, it asks me about my internet connection method. There are two options: 'Connect directly' or 'Using proxy'. Which one should I choose?
- 57After I installed Sun JavaVM, some applications will not work correctly.
- 58Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 59I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 60Black toner marks appear across the page.
- 61Lines appears across the page.
- 62How can I clean the corona wire of the drum unit?
- 63What do the LED indications mean?
- 64Printouts are faint.
- 65What is the printable area per page?
- 66Uninstall the printer drivers (For Windows)
- 67Vertical black lines appear on the printout.
- 68My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 69My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 70The downloaded driver's name is different from my machine's name. (Linux)
- 71To install the printer driver easily using a tool. (Linux)
- 72The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 73I recently installed the starter or a new toner cartridge and I don't think I got the full yield from the toner.
- 74How can I install the Web BRAdmin on Windows Server 2003?
- 75When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 76Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 77Uninstall the drivers. (Mac OS X 10.5)
- 78Printouts have toner specks.
- 79Print on both sides of the paper.
- 80Replace the toner cartridge
- 81I cannot install the driver when using the Driver Install Tool. (Linux)
- 82I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 83I cannot install the LPD/LPRng driver and get a message that LPD does not exist. (Linux)
- 84Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 85Large characters are printed incorrectly. (Linux)
- 86The driver installation finished successfully but I cannot print. (Linux)
- 87Print command (cupswrapper) (Linux)
- 88I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 89What is the difference between the toner cartridge and the drum unit?
- 90What is the Network Shared printing?
- 91I cannot uninstall the printer driver using Printer Driver Uninstall Tool. (For Windows 7 users who use the printer driver with WSD connection only)
- 92I cannot print from my computer via network. (For Macintosh)
- 93Where can I get the drivers and utilities that work with Mac OS X 10.6?
- 94I cannot update the firmware.
- 95When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. What can I do? (USB interface, cable)
- 96I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 97How do I print envelopes from the manual feed slot using WordPerfect® 9, 10 or 11 for Windows®?
- 98How can I change the printer settings?
- 99What kind of paper can I use?
- 100White lines appears down the page.