FAQs & Troubleshooting
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251 Results
- 51(Video) Update the Driver or Firmware for your Brother machine
- 52Printing result in Windows Photo Viewer is light.
- 53Sleep
- 54My Brother machine could not be found over the network when I installed drivers on my computer.
- 55Protect your Brother machine against unauthorised access over the network
- 56(Video) Unpack your Brother machine
- 57Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 58Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 59Load photo paper
- 60Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 61Change the printer driver settings (Windows/macOS)
- 62Print both sides of paper or a booklet automatically (2-Sided/Duplex Printing)
- 63No Paper Fed
- 64Cover is Open
- 65Out of Memory
- 66I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 67"This app is preventing shutdown" and "Brother Help" message appears and does not shut down (Windows 10)
- 68The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 69The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 70Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 71I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 72What is the BRAdmin Professional software used for?
- 73Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 74Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 75Install Starter Ink
- 76Print using only the black ink cartridge when the Color cartridges have run out.
- 77I cannot print using my Brother machine on a wireless network (Mac)
- 78Easy Scan to E-mail
- 79Install starter ink cartridges
- 80Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 81I cannot find some option in the Printing preferences. (For Windows)
- 82Download a file from the "Downloads" section and save it to Windows 8 computer.
- 83Cannot Detect Ink Volume
- 84I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 85The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 86Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 87Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 88Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 89Print the WLAN report
- 90Unable to Print 3X
- 91When I print photos, the color quality is not good.
- 92My Brother machine has no power.
- 93When choosing grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 94I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2003, Windows Server 2008, Windows Server 2008 R2, or Windows Server 2012.
- 95Windows 10 Support Information
- 96When I print photos on Brother Photo Paper (BP71 Series), black areas on the printed photos look greenish–black or the colors do not match the colors in the original photo. What should I do?
- 97When I turn the Power ON, I always have to re-enter Date and Time. What can I do?
- 98The ink cartridges run out very quickly. Is there any reason for that?
- 99I'm using Windows Vista, Windows 7, Windows 8 or Windows 10 and a network connected Brother machine. The following errors "Error - Sent to Printer", "Sent to Printer" or "Deleting - Printing" appear in the PC Print Queue.
- 100I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.