FAQs & Troubleshooting
Popular |
200 Results
- 51Clean the drum unit
- 52I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 53I installed scan-key-tool, but it does not work. (Linux)
- 54I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 55Check the firmware version.
- 56Download a file from the "Downloads" section and save it to Windows 8 computer.
- 57The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 58The error message "IS052 InstallNetworkDriver" appears when installing the MFL-Pro Suite from the CD-ROM or the Full Driver & Software Package is downloaded from the "Download" section.
- 59How to identify your Operating System (OS).
- 60I still receive the error message "Replace Drum", "Drum End Soon", "Drum Near End", or "Drum Stop" after I replace the drum unit with a new one.
- 61What is Toner Continue Mode?
- 62I cannot start ControlCenter4.
- 63Scan Unable
- 64Change the printer driver settings (Windows/macOS)
- 65TONER ENDED
- 66Drum Stop
- 67Cover is Open
- 68When I run the Firmware update tool or the I-FAX install tool, the "Program failed to run" message appears on my PC screen. What do I do?
- 69White lines down the page
- 70Lines across the page
- 71What is the recommended paper?
- 72Print on envelopes, labels, or thick paper from the manual feed slot.
- 73I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 74The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 75Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 76To install the printer driver easily using a tool. (Linux)
- 77Possible solutions for print quality issues
- 78"Offline" appears on the Status Monitor.
- 79Open the "Scanners and Cameras" and Properties.
- 80What is the difference between the toner cartridge and the drum unit?
- 81Scan a document and e-mail it as an attachment (For Macintosh)
- 82Can I print from and scan to iPhone, iPod touch and iPad?
- 83Clean the paper pick-up roller.
- 84Scan a document into PaperPort™ using the TWAIN driver
- 85Scan a document in OS X 10.8/macOS 10.12 - 10.15.
- 86Scan a document in Mac OS X 10.7.
- 87Uninstall the drivers. (Mac OS X 10.5)
- 88Clean the corona wire
- 89My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 90Configure and use the Scan Key Tool (Linux)
- 91Scan using XSane or GIMP (Linux)
- 92Where can I download Brother iPrint&Scan application for Mac?
- 93The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 94Scan a document using Brother iPrint&Scan. (macOS only)
- 95A message appears informing to "The optical photoconductor needs to be replaced./ The paper tray is almost empty. " on my Macintosh.
- 96Install PaperPort™ 12SE onto Windows 10.
- 97When I attempt to launch ControlCenter4, the application will not open or only opens a partial or blank window with no scan options.
- 98Open the Status Monitor
- 99Delete print jobs from the print queue.
- 100A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.