FAQs & Troubleshooting
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214 Results
- 51Windows 7 Support Information
- 52Ink is still wet after printing on Glossy Paper and even after ink dries, smudge appears.
- 53Create or view a XML Paper Specification document
- 54Print using only the black ink cartridge when the Color cartridges have run out.
- 55Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 56Which E-mail packages are compatible with ControlCenter3?
- 57When selecting grayscale printing in the printer driver, does this use only the black ink or all the ink cartridges to produce the grayscale image?
- 58One or more of my colors are not printing (blank). What can I do?
- 59Why does my machine's LCD show "NO CARTRIDGE" even though I have already installed all the ink cartridges?
- 60When scanning to OCR from ScanSoft™ PaperPort™ 11SE, the following error message appears: "System error incurred in external Link module EZText.g32. The OCR server is unable to process the document". I have Windows XP Service Pack 2 (SP2) installed.
- 61Uninstall the drivers. (Mac OS X 10.5)
- 62I can not install/uninstall the driver when a memory card or USB Flash memory drive is installed into the media slot. What can I do?
- 63I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 64I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 65The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 66"ControlCenter needs to be updated." - macOS 10.15 Catalina
- 67Open the "Scanners and Cameras" and Properties.
- 68I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 69My machine only prints one copy of my document even though I have asked it to print two or more. (For Windows 2000/XP and Windows Vista)
- 70"Scan to E-mail" defaults to Microsoft® Outlook Express. How can I change it to Microsoft® Outlook?
- 71How do I clear the message "Cannot Detect" from the display?
- 72In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 73Scan a document in Mac OS X 10.7.
- 74Scan an image and insert it in a Windows XP application
- 75Improve poor print quality.
- 76I'm unable to access the memory (media) card in the media slot. What can I do?
- 77I cannot scan with brscan, brscan2, or brscan3 via USB (Linux)
- 78Large characters are printed incorrectly. (Linux)
- 79The driver installation finished successfully but I cannot print. (Linux)
- 80When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 81Important points for specifying the scan area (Linux)
- 82Uninstall the scanner driver. (Linux)
- 83How to use Scan-key-tool features. (Scan-to-File, Scan-to-Image or Scan-to E-mail) (Linux)
- 84I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 85I want to print using CUPS while keeping SELinux enabled. (Linux)
- 86I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 87ControlCenter3 displays a blank screen at startup (Windows)
- 88The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 89I still receive the error message "Paper Jam" after I removed the jammed paper.
- 90How to identify your Operating System (OS).
- 91The LCD message "Standing by ON/OFF to resume " is displayed on my Brother machine.
- 92The edge of glossy paper is smudged.
- 93Change the printer driver settings (Windows/macOS)
- 94When I scan a document using ControlCenter, the scanned file size is too big.
- 95Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 96I cannot use the Scan to E-mail with ControlCenter3 after installing Office 2010.
- 97When I print photos, the color quality is not good.
- 98Can I change the time displayed on my Brother machine's LCD from 24-hour (military) format to 12-hour format?
- 99Wrong Paper Size
- 100Where can I get FaceFilter Studio and what can I do with this application?