FAQs & Troubleshooting
![]() |
Popular |
142 Results
- 51Print using only the black ink cartridge when the Color cartridges have run out.
- 52Improve poor print quality.
- 53I cannot connect my machine to a Windows 11 computer via USB.
- 54My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 55Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 56Remove Paper Scraps
- 57Document is Jammed in the Top of the ADF Unit
- 58What types of card can I use for card authentication in Secure Function Lock and for registration in Shortcut?
- 59I cannot scan via network.
- 60Clean the Print Head from Your Brother Machine
- 61I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 62I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 63Connect a Brother machine to a wireless (Wi-Fi) network using the Brother Mobile Connect app
- 64A security warning appears when accessing Web Based Management via HTTPS.
- 65I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 66The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 67When I print images, the quality is not good (Linux)
- 68Large characters are printed incorrectly. (Linux)
- 69Wireless setup is requesting a WPS PIN to complete the setup
- 70I get a TS error when trying to print on a wireless network.
- 71How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 72Enable the Brother machine's network interface.
- 73Install the Brother Mobile Connect application (for mobile device)
- 74I cannot find some option in the Printing preferences. (For Windows)
- 75Print the WLAN Report
- 76Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 77Discover the MAC address of the Brother network card
- 78Clean the Paper Pick-up Rollers for Paper Tray #1
- 79Paper is Jammed in the Back of the Machine
- 80Uninstall the Brother Software and Drivers (Windows)
- 81[Inkjet printer] How to use the email print function
- 82I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 83Where can I download Brother iPrint&Scan application for Mac?
- 84The driver installation finished successfully but I cannot print. (Linux)
- 85Important points for specifying the scan area (Linux)
- 86I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 87To install the printer driver easily using a tool. (Linux)
- 88Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 89Document is Jammed inside the ADF Unit
- 90Install the built-in drivers (For Windows 8 and Windows 10)
- 91Install Starter Ink
- 92Find the Wireless Security Information (e.g. SSID, Network key etc.) for Mac OS X 10.10.5 or greater
- 93I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 94I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 95I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 96Add your Brother machine with AirPrint (macOS)
- 97I cannot print full-page photos or images using Email Print.
- 98Can I send a print job to multiple machine email addresses using Email Print?
- 99Configure the Scan to Email Feature (Linux)
- 100Change the brscan5 scan settings using XSane (Linux)