FAQs & Troubleshooting
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139 Results
- 51Configure and use PC-FAX (CUPS) (Linux)
- 52My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 53Remove Paper Scraps
- 54Paper is Jammed in the Front of the Machine
- 55Document is Jammed inside the ADF Unit
- 56The printer status is Offline or Paused.
- 57I cannot scan via network.
- 58Clean the Print Head from Your Brother Machine
- 59Print using only the black ink cartridge when the Color cartridges have run out.
- 60Document Jam
- 61Replace Ink
- 62I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 63Configure the Scan to Email Feature (Linux)
- 64The scan key does not work after reconnecting the USB cable or rebooting my machine (openSUSE 11.4) (Linux)
- 65Check the remaining ink or toner level (Linux)
- 66When I print images, the quality is not good (Linux)
- 67Where can I download Brother iPrint&Scan application for Mac?
- 68The downloaded driver's name is different from my machine's name. (Linux)
- 69When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 70I am unable to print from a client PC to a printer on a print server. (Linux)
- 71I get a TS error when trying to print on a wireless network.
- 72Sleep
- 73Enable the Brother machine's network interface.
- 74Check the firmware version.
- 75Download a file from the "Downloads" section and save it to Windows 8 computer.
- 76Paper Tray not detected / Paper Tray 1/2/3 not detected / Paper Tray #1/2/3 not detected
- 77Cannot Detect Ink Volume
- 78Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 79Find the Wireless Security Information (e.g. SSID, Network key etc.) for Windows
- 80No Paper / No Paper Fed/ No Paper Fed [Tray 1/2/3]
- 81I am experiencing issues sending a fax.
- 82Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 83I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 84A security warning appears when accessing Web Based Management via HTTPS.
- 85Can I send a print job to multiple machine email addresses using Email Print?
- 86Change the brscan5 scan settings using XSane (Linux)
- 87The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 88Large characters are printed incorrectly. (Linux)
- 89The driver installation finished successfully but I cannot print. (Linux)
- 90Command List of brscan. (Linux)
- 91I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 92Firewall port requirements of the Scan Key Tool (Linux)
- 93Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 94Important points you need to confirm before configuring your Brother machine for a wireless network.
- 95What is the Network Shared printing?
- 96Clean the Paper Pick-up Rollers for Paper Tray #1
- 97Paper is Jammed in the Back of the Machine
- 98I'm using Ubuntu 23.04 on their derivatives. I cannot print from Brother Inkjet Printer. (Linux)
- 99I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 100I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)