FAQs & Troubleshooting
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353 Results
- 51Paper size settings are unavailable when I print from OpenOffice (Linux)
- 52I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 53When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)
- 54I want to print using CUPS while keeping SELinux enabled. (Linux)
- 55Pre-Required Procedures (Linux)
- 56A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 57Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 58What is the difference between the toner cartridge and the drum unit?
- 59I can print but cannot scan via network. (For Mac)
- 60I'm having a problem with the print quality. How can I solve it?
- 61Configure or change the settings of the ControlCenter 2 or 3 scanning options
- 62Can I connect a telephone on the same line as the Brother machine in Fax/Tel Mode?
- 63Can I use voice mail on the same line as my Brother machine?
- 64All the covers on the Brother machine are securely closed, however the message "Cover is Open" is displayed on the LCD. How do I clear this message?
- 65How do I clean the laser scanner window?
- 66Set the date and time
- 67Black toner marks across the page
- 68Gray background
- 69I get an error "Print Queue is stopped". (Mac OS X 10.2 - 10.4)
- 70All black
- 71Wireless setup is requesting a WPS PIN to complete the setup
- 72Command List of brscan. (Linux)
- 73"Offline" appears on the Status Monitor.
- 74Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 75I cannot find some option in the Printing preferences. (For Windows)
- 76The scanned image is blurred, garbled, or distorted when using ControlCenter2 or the SCAN key on my Brother machine. (For Mac OS X 10.5)
- 77The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 78Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 79Print a web page from iPrint&Scan when using an Android™ mobile device.
- 80Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 81Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 82Can I select paper trays from my device (iPhone, iPod touch and iPad) using the Brother iPrint&Scan?
- 83I cannot 2-sided (duplex) print from Mac OS X 10.6/ 10.7.
- 84How to identify your Operating System (OS).
- 85The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 86Print Photos or Documents from the Brother iPrint&Scan application when using an iPhone, iPod touch and iPad.
- 87Scan from the Brother iPrint&Scan application using your iOS supported devices including iPhone, iPad and iPod touch.
- 88What is the Network Shared printing?
- 89Do I need a telephone line to send and receive faxes with my Brother machine?
- 90Configure a cover page for PC-FAX.
- 91I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 or greater)
- 92Change the printer driver settings (Windows/macOS)
- 93How do I make my copied images lighter or darker?
- 94I cannot find the Address Book menu in the Fax Settings or Fax section in a Web Browser or the Remote Setup Program.
- 95I have upgraded the Operating System to Windows 7. How can I install "PaperPort™ 11SE" ?
- 96Changes to the contents stored in the address book do not become effective in the stored speed dial numbers in Windows.
- 97The error message "An error occurred during the installation. ... . IS015- GetOsVersion - 1" appears when installing the Full Driver & Software Packages for Windows 7 downloaded from the "Download" section.
- 98Windows 7 Support Information
- 99The paper is skewed when it's printed.
- 100When I try to send a fax the message "FAX # Restricted" appears on the display.