FAQs & Troubleshooting
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187 Results
- 51Uninstall printer drivers (Linux)
- 52Pre-Required Procedures (Linux)
- 53I cannot print from my computer via USB.
- 54My machine does regular cleaning cycles in the night. How can I correct this?
- 55Scan a document in Windows 8 and Windows 10.
- 56I'm using Windows Vista. An error message referring to BRSVC01A.EXE appears after installing the printer driver and I cannot print. What should I do?
- 57Why does my computer become unresponsive when using the USB interface to connect the Brother machine?
- 58How can I locate the Print Center or Printer Setup Utility and add my Brother machine using Mac OS X 10.0-10.4?
- 59Uninstall the drivers. (Mac OS X 10.5)
- 60What does "MACHINE ERROR XX" mean?
- 61I'm experiencing a problem when printing from Adobe® Acrobat®/ Acrobat® Reader®/ Reader®. What can I do to correct this?
- 62I have uninstalled the MFL-Pro software and now I can not uninstall the PaperPort® 8.0SE software. What can I do?
- 63I am sharing my Brother machine from my Windows XP computer and other Windows users are not able to print.
- 64Configure the Scan to Email Feature (Linux)
- 65Configure and use the Scan Key Tool (Linux)
- 66Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 67Command List of brscan. (Linux)
- 68I'm using a Debian based distribution (e.g. Ubuntu, Kubuntu etc). When installing the CUPS Wrapper driver, I get the following error message: "/usr/local/Brother/cupswrapper/cupswrapper[model name]: No such file or directory". (Linux)
- 69I get the "Filter "brlpdwrapper[model name]" for printer "[model name]" not available: No such file or directory" error on Gentoo (Linux)
- 70Firewall port requirements of the Scan Key Tool (Linux)
- 71Windows 10 Support Information
- 72Open the Control Panel (For Windows)
- 73Install the built-in drivers (For Windows 8 and Windows 10)
- 74The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 75The Error message "A file required cannot be found.(CC035)" appears when I click "Remote Setup" or "Quick-Dial" button from ControlCenter2. (For Macintosh)
- 76Do I need a telephone line to send and receive faxes with my Brother machine?
- 77I installed drivers from the bundled CD-ROM but I cannot print. (Mac OS X 10.5 - 10.8)
- 78Install the Windows 7 built-in drivers from the Windows Update provided by Microsoft®.
- 79I can receive a fax, but cannot receive a telephone call.
- 80I cannot scan via USB. (Mac OS X)
- 81I'm using Mac OS X 10.5. When trying to scan using the Brother ControlCenter2 with the USB interface, the ControlCenter2 screen will close. What should I do?
- 82How do I start the Scanner and Camera Wizard in Windows Vista/ Windows 7?
- 83When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 84I am using Voice Over Internet Protocol (VoIP) and cannot send and/or receive faxes. What can I do?
- 85When I load the Brother software, the installation will not continue past the instruction to connect the USB cable to the computer. (USB interface, cable)
- 86I'm using Windows XP Service Pack 2 (SP2). I cannot uninstall PaperPort® 8.0 or I uninstalled PaperPort® 8.0 and I'm not able to reinstall it now. What can I do?
- 87In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 88How do I clear a Machine Error 41, ME41 from the display?
- 89Scan an image and insert it in a Windows XP application
- 90I'm using Windows XP. I can't scan or the scanner doesn't work properly after installing the WIA driver. What can I do?
- 91Clear the paper jam or printer jam.
- 92I am using Windows XP. I downloaded the WHQL certified driver for USB from the Web. How do I install it?
- 93Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 94How do I store received faxes into my Brother machine's memory?
- 95The link icon for Outlook Express is not displayed in PaperPort®. What should I do?
- 96I replaced my ink cartridge, but the LCD is still displaying "Ink Empty". What can I do?
- 97Uninstall the drivers. (Mac OS X 10.6 - macOS 12)
- 98What is Distinctive Ring and how do I program it?
- 99Where can I find the serial number for my unit?
- 100Can I reduce the size of a received fax on this machine?