FAQs & Troubleshooting
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305 Results
- 51I cannot save a file downloaded from the Brother support website (For Windows)
- 52The message "[file name] can't be opened because it is from an unidentified developer." appears on OS X v10.8.x.
- 53The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 54Print data from the Clipboard in Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 55Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 56Delete numbers stored in my Brother machine's Caller ID History.
- 57Locate files scanned with ControlCenter2 (For Macintosh)
- 58Locate files scanned with ControlCenter3 (For Windows)
- 59Is my Brother machine compatible with Windows Vista?
- 60I'm using Windows XP. I cannot scan with the USB cable.
- 61How do I store Speed Dial numbers on my Brother machine for easy dialing?
- 62When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 63Can I confirm that the FAX was sent correctly?
- 64Why do the color ink cartridges run out of ink even though I never or rarely print in color?
- 65I cannot install Brother drivers on Debian 10 or later (Linux)
- 66The downloaded driver's name is different from my machine's name. (Linux)
- 67Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 68Large characters are printed incorrectly. (Linux)
- 69When I try to send a PC-FAX, the paper is printed out instead of sending the FAX. (Linux)
- 70Command List of brscan. (Linux)
- 71Configure scan settings without administrator privileges (Linux)
- 72To install the printer driver easily using a tool. (Linux)
- 73Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 74Use the Network Connection Repair Tool (Windows)
- 75Check the firmware version.
- 76How to launch and use the DeviceSelector to configure the scanner? (For Macintosh)
- 77A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 78Send a PC-FAX
- 79How do I know which side up my photo paper should be in the tray?
- 80The printer status is Offline or Paused.
- 81I can print but cannot scan via network. (For Windows)
- 82I cannot print over a network using the XML Paper Specification Printer Driver.
- 83How do I use my Outlook contacts with my Brother PC-Fax? (import)
- 84I cannot use the "Modules Update" button on Web BRAdmin.
- 85The keys on the control panel do not respond.
- 86I am experiencing problems sending a fax.
- 87Is there a way to view how much ink is remaining?
- 88I want to use the Simple Network Configuration capabilities of Apple Mac OS X but I cannot find my printer in the "Print Center", "Printer Setup Utility" or "Default Printer Browser".
- 89Where do I find manuals for my Brother machine?
- 90I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 91I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 92I cannot install the driver when using the Driver Install Tool. (Linux)
- 93I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 94Scan using XSane or GIMP (Linux)
- 95I cannot scan from my Brother machine in Ubuntu 16.10 (Linux)
- 96My machine prints 2-sided when I select 1-sided printing in the driver (Linux)
- 97Print command (LPR) (Linux)
- 98I'm using Fedora 28 or later. I cannot scan from my Brother Machine or it says that it cannot find the Brother Machine. (Linux)
- 99I'm using Ubuntu 11.10 or higher. I cannot scan from my Brother Machine. (Linux)
- 100When I try to use the scan key on my network connected machine, I receive the error "Check connection" or I can not select anything except "scan to FTP". (Linux)