FAQs & Troubleshooting
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162 Results
- 51The error message "Invalid format for short nick name" appears when printing a document. (Mac OS X 10.5 or greater)
- 52I cannot print from my computer via network. (For Macintosh)
- 53Check the IP addresses of your PC and the Brother machine
- 54I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 55I cannot print over a network using the XML Paper Specification Printer Driver.
- 56I cannot use the "Modules Update" button on Web BRAdmin.
- 57In Windows, the Brother printer driver windows are in a foreign language. How can I change the printer driver windows to be in a local language?
- 58I want to use a different Port number other than 631 with Windows 2000/XP, Windows Vista and Windows Server 2003/2008 IPP. What should I do ?
- 59Out of Memory
- 60I'm trying to install the driver with network settings, but I cannot locate a network connected Brother machine and complete the driver installation. (For Windows)
- 61I'm using Windows. I insert the CD-ROM supplied with my machine into my PC's CD-ROM drive, but the installation screen is not automatically displayed on the PC.
- 62Replace Drum
- 63Uninstall the printer drivers (For Windows)
- 64How do I adjust the print position of each color?
- 65I cannot install the driver when using the Driver Install Tool. (Linux)
- 66I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 67What driver package format is supported by my Linux distribution?
- 68The driver installation finished successfully but I cannot print. (Linux)
- 69I'm using SuSE11.2. I cannot print to Brother monochrome machines. (Linux)
- 70I want to print using CUPS while keeping SELinux enabled. (Linux)
- 71Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 72I cannot save a file downloaded from the Brother support website (For Windows)
- 73Delete print jobs from the print queue.
- 74I cannot find some option in the Printing preferences. (For Windows)
- 75How to identify your Operating System (OS).
- 76I still receive the error message "Replace Drums", "Replace Drum(X)", "Drum End Soon", or "Drum End Soon(X)" after I replace the drum unit with a new one.
- 77I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 78The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 79What is the Network Shared printing?
- 80Can I print from and scan to iPhone, iPod touch and iPad?
- 81WT Box End Soon
- 82I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 83No Waste Toner
- 84In Mac OS X 10.5 Leopard, the printer icon remains in the Dock after printing. How do I remove the printer icon from the Dock and keep it from returning?
- 85Is there an XML Paper Specification Printer Driver for Windows XP or Windows Server 2003?
- 86When I print using the XML Paper Specification Printer Driver, the print out result is not what I exepected, it is very different from the original draft or preview or I cannot print at all.
- 87Create or view a XML Paper Specification document
- 88I'm using Firefox® 2.0 or higher as a web browser. I clicked the "Close this window" button on the page that was opened along with the HTML manual, however the browser window does not close. What can I do?
- 89When I print from Microsoft Excel 2002/2003, Word 2002/2003 or PowerPoint 2002/2003, semitransparent graphics are printed incorrectly.
- 90When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 91Drum Error (Drum!)
- 92Print both sides of paper manually (Manual Duplex Printing for Macintosh)
- 93Print a Printer Settings page
- 94Add my Brother machine (the printer driver) using macOS 10.12 - 10.15.
- 95Uninstall the drivers. (Mac OS X 10.2 - 10.4)
- 96Jam Rear
- 97The BRAdmin Professional software is not able to locate the Brother machine on my network.
- 98What can happen if the wrong paper is used in your machine.
- 99Change the length of time the machine will wait until it goes into Sleep Mode
- 100What is the printable area per page?