FAQs & Troubleshooting
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164 Results
- 51When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 52The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 53Can I print from and scan to iPhone, iPod touch and iPad?
- 54I cannot print from my computer via network. (For Windows)
- 55I'm using Windows Vista or Windows 7 and trying to use a Brother machine connected to the network, but the machine stays offline and I cannot print.
- 56Data is sent from the PC but the printer does not print. However, the Data LED is blinking. What can I do?
- 57What kind of paper should I avoid?
- 58How do I check the driver version in Windows® NT 4.0?
- 59I cannot print from Mac OS X.
- 60Where do I find a Parallel or USB interface cable?
- 61How do I turn off the Status Monitor using the USB port?
- 62My Brother machine misfeeds paper.
- 63Where is the Manual 2-sided(Duplex) setting option in the Mac OS X 10.3 driver ?
- 64The error message "Can not load Word for Windows 6.0 files" appears at the end of the software installation. I have installed Windows® XP Service Pack 2 (SP2). What should I do?
- 65Paper jam occurs at the Paper Tray or paper cannot be fed from the Paper Tray.
- 66How do I perform a factory reset?
- 67What is a file server based network and do Brother printers work in that type of environment?
- 68How can I change the IP address using the ARP and PING commands?
- 69What is a "Generic PCL Driver"?
- 70I am having a problem trying to use a Brother driver in a Windows Server 2003 environment. I cannot print or scan. What should I do?
- 71Why are all the lights blinking then the drum light blinking?
- 72What kind of memory can I use?
- 73I'm using Mac OS® 8.6-9.2. How can I uninstall the drivers?
- 74Printouts have a curl or wave.
- 75Printouts have wrinkles or creases.
- 76Lines appears across the page.
- 77When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 78The printed letters are slanted, positioned incorrectly.
- 79Vertical black lines appear on the printout.
- 80I cannot install the driver when using the Driver Install Tool. (Linux)
- 81The downloaded driver's name is different from my machine's name. (Linux)
- 82The driver installation was successful but I cannot print on Redhat, Fedora, or CentOS (Linux)
- 83Can I use my Brother printer with a 64 bit Linux distribution? (Linux)
- 84Large characters are printed incorrectly. (Linux)
- 85The driver installation finished successfully but I cannot print. (Linux)
- 86Print command (LPR) (Linux)
- 87All print jobs are aborted and nothing is printed. (Linux)
- 88When printing with monochrome laser printer, the print position shifts. (Linux)
- 89I want to print using CUPS while keeping SELinux enabled. (Linux)
- 90Windows 10 Support Information
- 91Open the Control Panel (For Windows)
- 92I heard a beep sound from the UPS (Uninterruptible Power Supply) when I turned on my Brother machine.
- 93A message to install Java runtime appears when I start some applications on Mac OS X 10.7 or greater.
- 94What is the Network Shared printing?
- 95I cannot print from my computer via USB.
- 96What is the password for the print server when connected to a network? What is the user name and password for web browser access?
- 97Some characters are missing when printing PDF files from Adobe® Acrobat® / Adobe® Acrobat® Reader® / Adobe® Reader®. What can I do to correct this?
- 98Why are the alarm and data lights on?
- 99Paper Feed Problems
- 100How to install your Brother device into a Windows® XP environment using the 'In-box' drivers