FAQs & Troubleshooting
Latest |
182 Results
- 5112/06/2023The text format which is used with the Add-In Function differs from the original data. Why? (P-touch Editor 5.x for Windows)
- 5212/06/2023The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 5312/06/2023The P-touch Add-In is registered in Microsoft Word or Excel, but it still cannot be used. (P-touch Editor 5.x for Windows)
- 5412/06/2023How to use the Numbering function (P-touch Editor 5.x for Windows)
- 5512/06/2023The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 5612/06/2023How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 5712/06/2023Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 5806/06/2023I cannot print using a HSe cassette.
- 5912/04/2023Where can I find my Brother printer's serial number?
- 6001/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.2 or later for Mac)
- 6101/03/2023How to create a label containing a bar code/QR code (P-touch Editor 5.1 for Mac)
- 6221/10/2022Using Web Based Management
- 6313/10/2022Where can I download the latest P-touch Editor for Mac?
- 6429/08/2022Printing from a computer via a wireless network
- 6528/06/2022How to install Brother software on a computer not connected to the Internet
- 6602/05/2022I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 6726/04/2022How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 6818/04/2022My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 6911/04/2022Install BRAdmin Professional 3
- 7005/04/2022Changing your printer’s network settings (IP address, Subnet mask and Gateway) using the BRAdmin Light utility
- 7131/03/2022How to delete the registry information and files related to the printer driver
- 7228/03/2022I cannot save a file downloaded from the Brother support website (For Windows)
- 7324/03/2022Share your printer in Windows 10/Windows 8/Windows 8.1 (Shared printer)
- 7407/03/2022Where can I download Brother iPrint&Label? (iPrint&Label)
- 7516/02/2022How can I print using Portrait? (iPrint&Label)
- 7616/02/2022Poor print quality when printing on narrow labels. (iPrint&Label)
- 7709/12/2021How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 7809/12/2021How to use P-touch Library
- 7909/12/2021Using the Printer Setting Tool (for Windows)
- 8009/12/2021How do I update P-touch Editor?
- 8109/12/2021How do I transfer templates or other data from the computer to the printer? (P-touch Transfer Manager)
- 8209/12/2021How do I transfer label templates with P-touch Transfer Express?
- 8315/11/2021How can I create a barcode label? (iPrint&Label)
- 8426/10/2021P-touch Editor crashes when I open it on my Mac.
- 8508/10/2021Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 8625/06/2021Using the Communication Settings (for Windows)
- 8725/06/2021How do I connect my printer via Wi-Fi®?
- 8807/01/2021The label is not printed even though I pressed the print key.
- 8923/12/2020Cannot insert data from a database into a barcode. (P-touch Editor 5.2 or later for Mac)
- 9027/11/2020How do I reset the printer to the default settings?
- 9127/11/2020The printed label is shorter or longer than the actual label data.
- 9226/11/2020Power Supply
- 9326/11/2020How do I connect the printer and my computer via USB cable?
- 9425/11/2020What options are available for label / tube feeding and cutting?
- 9513/11/2020Printing is not possible. (P-touch Editor5.3 for Mac)
- 9626/10/2020What is P-touch Library?
- 9726/10/2020Using the Device Settings (for Windows)
- 9826/10/2020Can I apply device setting changes to another printer?
- 9926/10/2020Can I check the printer's usage log?
- 10022/10/2020Where can I find the printer's network settings, such as IP address?