MFC-9420CN
FAQs & Troubleshooting |
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- 109/05/2022My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 225/07/2019Vertical black lines or streaks appear on the printout.
- 325/03/2016The printout is out of alignment or the size of the printed document is reduced when printing the document from Microsoft Word 2010.
- 405/06/2014I am using Windows/ Mac OS 8.x-9.x. When I print from Adobe® Illustrator® with PCL printer driver, text and images are jagged.
- 514/05/2013Printouts have toner specks.
- 610/05/2013Printouts have wrinkles or creases.
- 710/05/2013White streaks or bands appears down the page.
- 810/05/2013Lines appears across the page.
- 910/05/2013White lines or bands or ribbing appear across the page.
- 1009/05/2013Printouts are faint.
- 1108/05/2013The image is ghosted.
- 1226/04/2013Color around the edge of printing is incorrect.
- 1326/04/2013White spots appear.
- 1426/04/2013Toner smears when rubbed.
- 1526/04/2013Dirty spots are printed.
- 1625/04/2013Nothing is printed on the page or some colors are missing.
- 1728/02/2013When I print a document as a booklet from Microsoft Office 2003, a drawing object does not position correctly on the printed page. (For Windows BR-Script Printer Drivers users)
- 1810/11/2011I am using Mac OS X 10.5. When printing with the BR-Script Printer Driver, the black color is ruddy.
- 1902/11/2011When I print from PowerPoint using the 2 in 1 feature, some of the borders around the document are not printed or lines are printed that shouldn't be there.
- 2002/11/2011When I print from Outlook/ Outlook Express or Internet Explorer, the page does not print as expected. For example, the right or left hand portion of the page is blank or it prints on a separate piece of paper.
- 2108/11/2010When I try to print thin color borders in Microsoft® Excel, the borders are printed in black.
- 2230/03/2006When using Microsoft® Word 2002, borders that use wavy lines, dots or dashes are printed as solid lines. What can I do?
- 2328/02/2006The white horizontal stripes appears on the printed image from the PaperPort® software What can I do?