FAQs & Troubleshooting
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130 Results
- 1How do I transfer label or slip templates?
- 2Wi-Fi® indicator is lit in blue but the printer cannot communicate with other devices via Wi-Fi.
- 3How do I connect RJ printer to my computer?
- 4Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 5P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 6How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 7How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 8Printing is not possible. (USB connection)
- 9My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 10Where can I find my Brother printer's serial number?
- 11How to charge the rechargeable Li-ion battery
- 12(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 13How do I transfer label templates with P-touch Transfer Express?
- 14How do I install/change the RD roll?
- 15I cannot save a file downloaded from the Brother support website (For Windows)
- 16A communication error occurs when printing via serial cable (RS-232C).
- 17Suddenly my print server stopped printing.
- 18The printer cannot communicate with other devices via Wi-Fi® or Bluetooth®.
- 19How to connect to a DC power outlet (Optional)
- 20Will my printer automatically turn itself off?
- 21What iOS mobile application can I use?
- 22P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 23How do I reset network setting?
- 24Which interface cable can I use?
- 25How do I switch to and use the mass storage mode?
- 26How do I install the software using a USB cable? (for Windows)
- 27How do I create a label using a template? (P-touch Editor 5.0 for Windows)
- 28What Android™ mobile application can I use?
- 29How to connect to an AC power outlet (Optional)
- 30I have an occasional printing problem.
- 31The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 32How do I uninstall the printer driver?
- 33How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 34How do I disable broadcasting the printer to AirPrint-compatible devices?
- 35How do I connect the printer to my computer via Wi-Fi®?
- 36How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 37The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 38Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 39How to install the rechargeable Li-ion Battery (Optional)
- 40How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 41How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 42The driver downloaded from the website cannot be installed.
- 43How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 44(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 46When I print many continuous labels, part of the label data is printed twice.
- 47The print quality is poor, and the image is too light or dark.
- 48How to delete the registry information and files related to the printer driver
- 49How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 50How can I install the printer driver only? (for Windows)