FAQs & Troubleshooting
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120 Results
- 1How do I transfer label or slip templates?
- 2How do I connect RJ printer to my computer?
- 3My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 4P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 5How do I transfer label templates with P-touch Transfer Express for Windows Mobile?
- 6The Bluetooth® installation asks me for a PIN (or Pass Key). Where can I find this information?
- 7How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 8Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 9My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 10How do I install/change the RD roll?
- 11How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 12How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 13How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 14The printer cannot communicate with other devices via Wi-Fi® or Bluetooth®.
- 15How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 16(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 17Where can I find my Brother printer's serial number?
- 18What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 19How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 20Printing is not possible. (USB connection)
- 21How to delete the registry information and files related to the printer driver
- 22What Android™ mobile application can I use?
- 23How do I uninstall the printer driver?
- 24How to charge the rechargeable Li-ion battery
- 25How do I transfer label templates with P-touch Transfer Express?
- 26How do I install the software using a USB cable? (for Windows)
- 27How to identify your Operating System (OS) for Windows or Mac
- 28How can I print multiple copies of a label? (P-touch Editor 5.x for Windows)
- 29I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 30The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 31(Video) When I print many continuous labels, part of the label data is printed twice.
- 32How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 33The driver downloaded from the website cannot be installed.
- 34The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 35I cannot save a file downloaded from the Brother support website (For Windows)
- 36P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 37How to install the rechargeable Li-ion Battery (Optional)
- 38How to connect to an AC power outlet (Optional)
- 39Which interface cable can I use?
- 40Will my printer automatically turn itself off?
- 41Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 42How to install Brother software on a computer not connected to the Internet
- 43How to open the Devices and Printers window
- 44"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 45The power light is frequently blinking in orange indicating “Now Cooling” , or a data transmission error appears on my computer when printing continuously. What should I do?
- 46The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 47When I print many continuous labels, part of the label data is printed twice.
- 48What is the Label List? (P-touch Editor 5.x for Windows)
- 49(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 50I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.