FAQs & Troubleshooting
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Popular |
107 Results
- 1How do I connect RJ printer to my computer?
- 2My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 3How do I install/change the RD roll?
- 4The printer cannot communicate with other devices via Wi-Fi® or Bluetooth®.
- 5How do I transfer label or slip templates?
- 6Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 7I cannot save a file downloaded from the Brother support website (For Windows)
- 8How to install the rechargeable Li-ion Battery (Optional)
- 9How to open the Devices and Printers window
- 10Where can I find my Brother printer's serial number?
- 11What Android™ mobile application can I use?
- 12Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 13How to connect to a DC power outlet (Optional)
- 14Which interface cable can I use?
- 15Printing is not possible. (USB connection)
- 16How to identify your Operating System (OS) for Windows or Mac
- 17How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 18How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 19How to charge the rechargeable Li-ion battery
- 20How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 21P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 22How do I transfer label templates with P-touch Transfer Express?
- 23Will my printer automatically turn itself off?
- 24How do I create an Address Label? (P-touch Editor 5.0 for Windows)
- 25How to install Brother software on a computer not connected to the Internet
- 26How to identify the printer's firmware version
- 27How to delete the registry information and files related to the printer driver
- 28The Bluetooth® installation asks me for a PIN (or Pass Key). Where can I find this information?
- 29My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 30What is the Label List? (P-touch Editor 5.x for Windows)
- 31The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 32The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 33How do I clean my machine?
- 34Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)
- 35How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 36Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 37The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 38How do I uninstall the printer driver?
- 39What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 40The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 41The P-touch Add-In is registered in Microsoft Word, but the P-touch icon or "Brother P-touch" in the Tools menu does not appear as normal. (P-touch Editor 5.x for Windows)
- 42I cannot print in Windows 10 using Bluetooth® even though my machine and computer are paired.
- 43How do I save the printer settings to a file? (P-touch Editor 5.x for Windows)
- 44How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 45Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 46I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 47Can I directly operate my printer from a self-developed application software and print a label?
- 48How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 49How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 50The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
