FAQs & Troubleshooting
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155 Results
- 1My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 2Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 3P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 4Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 5How do I install/change the RD roll?
- 6How do I transfer label or slip templates?
- 7How do I connect RJ printer to my computer?
- 8How to install the rechargeable Li-ion Battery
- 9How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 10How do I connect the printer to my computer via Wi-Fi®?
- 11Printing is not possible. (USB connection)
- 12I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 13How do I uninstall the printer driver?
- 14How do I set the Label Peeler?
- 15How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 16How to identify your Operating System (OS) for Windows or Mac
- 17How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 18I cannot save a file downloaded from the Brother support website (For Windows)
- 19What iOS mobile application can I use?
- 20How can I connect my printer wirelessly?
- 21How do I transfer label templates with P-touch Transfer Express?
- 22How to install Brother software on a computer not connected to the Internet
- 23"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 24The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 25(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 26The media width cannot be selected. Only standard paper sizes can be selected. (P-touch Editor 5.x for Windows)
- 27(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 28I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 29Where can I find my Brother printer's serial number?
- 30I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 31What Android™ mobile application can I use?
- 32How to charge the rechargeable Li-ion battery
- 33How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 34I have an occasional printing problem.
- 35The printed bar code image is different from what I see on the P-touch Editor screen. (P-touch Editor 5.x for Windows)
- 36I cannot select my printer name from the "Application Matching Printer" drop-down menu in the "Printer Setup" dialog box. (P-touch Editor 5.x for Windows)
- 37The print quality is poor, and the image is too light or dark.
- 38(Video) I connected multiple printers of the same model to one computer but can only print from one of them.
- 39P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 40Using the Printer Setting Tool (for Windows)
- 41Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 42The paper settings specified from the server computer are not reflected on the client computer.
- 43(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 44Installing a CA certificate
- 45The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 46How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 47Using the Device Settings (for Windows)
- 48Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 49How to delete the registry information and files related to the printer driver
- 50How do I print labels with higher quality? (P-touch Editor 5.x for Windows)