FAQs & Troubleshooting
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143 Results
- 1How do I transfer label or slip templates?
- 2How do I connect RJ printer to my computer?
- 3The paper settings specified from the server computer are not reflected on the client computer.
- 4How do I install/change the RD roll?
- 5How to connect to an AC power outlet (Optional)
- 6P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 7How do I transfer label templates with P-touch Transfer Express?
- 8How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 9How to use the Paper Size Setup (for Windows)
- 10Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 11How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 12Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 13My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 14How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 15How to identify your Operating System (OS) for Windows or Mac
- 16How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 17Using the Communication Settings (for Windows)
- 18How can I connect my printer wirelessly?
- 19How do I connect the printer to my computer via Wi-Fi®?
- 20How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 21How do I switch to and use the mass storage mode?
- 22What is the Label List? (P-touch Editor 5.x for Windows)
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24What Android™ mobile application can I use?
- 25Wi-Fi® and Bluetooth® lamps are lit in blue but the printer cannot communicate with other devices via a wireless LAN.
- 26I have an occasional printing problem.
- 27How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 28I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 29P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 30How do I set the Label Peeler?
- 31Using the Printer Setting Tool (for Windows)
- 32What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 33How to charge the rechargeable Li-ion battery
- 34How to install the rechargeable Li-ion Battery
- 35How to install Brother software on a computer not connected to the Internet
- 36How to open the Devices and Printers window
- 37How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 38What iOS mobile application can I use?
- 39How to connect to a DC power outlet (Optional)
- 40My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 41How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 42Installing the LPR driver and CUPS wrapper driver (Linux®)
- 43The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 44How do I transfer label templates to the printer via network? (BRAdmin Professional)
- 45Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 46How do I uninstall the printer driver?
- 47How to delete the registry information and files related to the printer driver
- 48How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 49How do I print labels with higher quality? (P-touch Editor 5.x for Windows)
- 50Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)