FAQs & Troubleshooting
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162 Results
- 1The WLAN icon appears on the LCD, but the printer cannot communicate with other devices via a wireless LAN.
- 2How do I reset Wi-Fi® setting?
- 3(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 4Will my printer automatically turn itself off?
- 5How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 6How do I transfer label templates with P-touch Transfer Express?
- 7How to identify your Operating System (OS) for Windows or Mac
- 8I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 9Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 10My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 11How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 12Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 13How to charge the rechargeable Li-ion battery
- 14P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 15The LED indicator or the LCD is not lit.
- 16How do I connect RJ printer to my computer?
- 17How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 18What iOS mobile application can I use?
- 19The machine cannot print over the network. / The machine is not found on the network even after successful installation.
- 20How can I connect my printer wirelessly?
- 21My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 22Printing is not possible. (USB connection)
- 23The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 24The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 25Use Remote Update to download files to your printer from an FTP server
- 26Is it possible to connect more than one Brother machine to my computer? (Linux®)
- 27Where can I find my Brother printer's serial number?
- 28How to install Brother software on a computer not connected to the Internet
- 29How to open the Devices and Printers window
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31What Android™ mobile application can I use?
- 32I cannot register the Add-In in 64 bit editions of Microsoft Office 2010/ 2013/ 2016. (P-touch Editor 5.x for Windows)
- 33How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 34I cannot install the printer driver because the installation stops after I connect the printer to my computer.
- 35Adding a custom media size for continuous roll (Linux®)
- 36Can I set a different media width when using an OpenOffice template? (Linux®)
- 37The barcode number is not displayed below the barcode. (P-touch Editor for Windows)
- 38(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 39How do I disable broadcasting the printer to AirPrint-compatible devices?
- 40Using the Communication Settings (for Windows)
- 41How do I transfer label or slip templates?
- 42How do I uninstall the printer driver?
- 43How to delete the registry information and files related to the printer driver
- 44What is the Label List? (P-touch Editor 5.x for Windows)
- 45P-touch Editor sometimes crashes. (For Office 2013 or 2016 users)
- 46Where can I find the printer's network settings, such as IP address?
- 47How to connect to a DC power outlet (Optional)
- 48Installing the LPR driver and CUPS wrapper driver (Linux®)
- 49Some of the print options in OpenOffice do not work. (Linux®)
- 50Installing a CA certificate