FAQs & Troubleshooting
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88 Results
- 1When accessing Web Based Management via HTTPS, I get a security warning that the connection is not private or that the site is not secure.
- 2How do I uninstall the printer driver?
- 3The Printer Setting Tool is shown in Japanese. What should I do? (For Mac users)
- 4I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 5How do I connect the printer to my computer using a USB cable?
- 6The printer does not turn on, so I cannot print.
- 7I created a template using P-touch Editor and transferred it to my printer. But the print result is different from what I see on the P-touch Editor screen.
- 8(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 9How do I connect the printer and my mobile device via Bluetooth®?
- 10This printer is not detected when establishing a Bluetooth® connection.
- 11Where can I download the latest P-touch Editor for Mac?
- 12What Android™ mobile application can I use?
- 13How to charge the rechargeable Li-ion battery
- 14Printing is not possible. (USB connection)
- 15Installing a CA certificate
- 16Where can I find my Brother printer's serial number?
- 17Printing from an Android™ device
- 18How do I transfer label templates with P-touch Transfer Express?
- 19A security warning appears when accessing Web Based Management via HTTPS.
- 20(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 21How do I create and transfer templates? (for Mac)
- 22This printer is not detected when establishing a Wi-Fi® connection.
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24What iOS mobile application can I use?
- 25Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 26What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 27Transfer Express cannot detect my printer when it is connected to a Windows 11 computer via USB.
- 28My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 29I cannot print LibreOffice documents in landscape orientation. (Linux®)
- 30How to uninstall P-touch Editor (P-touch Editor 5.x for Windows)
- 31How do I save a layout style that I created? (P-touch Editor 5.x for Windows)
- 32I cannot connect to the printer via Bluetooth®/Wireless Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 33How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 34How do I connect my computer to the printer using the Wireless Direct mode?
- 35How can I stop the printer from automatically feeding roll paper after printing? (for Mac)
- 36The side margins are incorrect.
- 37How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 38What are the definitions of each field in the bar code setup? (P-touch Editor 5.x for Windows)
- 39How do I connect the printer and my computer via Bluetooth®? (Windows 10 S)
- 40How to set up the printer
- 41I'm using RedHat Enterprise 7.2, Fedora 23. I cannot print to my Brother machine. (Linux®)
- 42Some of the print options in OpenOffice do not work. (Linux®)
- 43Uninstalling the printer driver (Linux®)
- 44When printing from an application, the application's "Collate" setting does not work correctly.
- 45Using Web Based Management
- 46The size of all characters is automatically reduced when more text is added. (P-touch Editor 5.x for Windows)
- 47How do I connect the printer and my computer via Bluetooth®? (Mac OS X 10.8 or later)
- 48How do I clean the platen roller?
- 49(Video) How do I create a label containing a bar code/QR code? (P-touch Editor 5.x for Windows)
- 50How do I connect the printer to my computer via Wi-Fi®?