FAQs & Troubleshooting
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125 Results
- 1I cannot print using a HSe cassette.
- 2Is there a way to eliminate the tape that is cut off before each label? (P-touch Editor Lite)
- 3How can I minimize the margin from the start or end of the label when printing? (P-touch Editor Lite)
- 4Where can I download the latest P-touch Editor for Mac?
- 5(Video) How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 6What types of image format can be inserted and printed? (P-touch Editor 5.x for Windows)
- 7Which brands of Ni-MH rechargeable batteries do you recommend?
- 8P-touch Editor displays “There is no printer driver installed with this application.” (for Windows 10)
- 9When I try to load data from a CSV file into P-touch Editor for Mac, the characters in the data become garbled.
- 10How do I select just certain data (cells) in the Excel spreadsheet to place on the label? (P-touch Editor 5.x for Windows)
- 11How to insert a new image into each label using a database file. (P-touch Editor 5.x for Windows)
- 12(Video) How do I create a label using a template? (P-touch Editor 5.x for Windows)
- 13How to use Excel data to print labels (P-touch Editor 5.x for Windows)
- 14I want my printer to use less tape for each label. (P-touch Editor 5.x)
- 15I cannot use some buttons or functions in P-touch Editor or the printer driver. (For macOS 10.15.x)
- 16Where can I find my Brother printer's serial number?
- 17How to identify your Operating System (OS) for Windows or Mac
- 18(Video) How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 19(Video) How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21Can I edit or print data created in other applications? (P-touch Editor 5.x for Windows)
- 22My printed documents are incomplete or a blue screen appears when printing after a Windows 10 update (March 2021)
- 23I cannot select my printer in P-touch Editor. (For macOS 10.13 or later)
- 24I get an error message and cannot update the firmware. (Windows 10 or later)
- 25Some parts of the label are not printed. (P-touch Editor 5.x for Windows)
- 26When I try to print the printer information, the red lamp flashes and the print does not start.
- 27Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 28My label is printing like a mirror image. How do I enable/disable the Mirror Printing option? (P-touch Editor 5.x for Windows)
- 29How do I create name badges by joining "First Name" and "Last Name" fields together? (P-touch Editor 5.x for Windows)
- 30I get the message "OneDrive could not be accessed" and cannot open or save any files. (P-touch Editor 5.1/5.2 for Windows)
- 31How to open the Devices and Printers window
- 32The tape got jammed or stuck in the printer.
- 33"Setup start error code 2" (also "code 193", "code 216" or "code 267") appears when I try to install the driver. What should I do?
- 34How do I open an Excel/Access file with the Database function? (P-touch Editor 5.x for Windows)
- 35Can my printer use TZ/TZe tapes?
- 36(Video) How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 37The label does not cut well.
- 38Is there a way to automatically store or manage the label data? (P-touch Editor 5.x for Windows)
- 39The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 40(Video) How do I print vertical text? (P-touch Editor 5.x for Windows)
- 41How to add Microsoft Excel text to a Label List (P-touch Editor 5.x for Windows)
- 42Printing is not possible. (USB connection)
- 43How is the print head cleaning cassette used?
- 44How to create a barcode from two data fields (P-touch Editor 5.x for Windows)
- 45The printing date/time is not printed. (P-touch Editor 5.x for Windows)
- 46(Video) How to use the Numbering function (P-touch Editor 5.x for Windows)
- 47The driver downloaded from the website cannot be installed.
- 48How do I create an Address Label? (P-touch Editor 5.x for Windows)
- 49How do I create an Address Label using Microsoft Word Add-In and formatting the text? (P-touch Editor 5.x for Windows)
- 50Creating an Address Label using the Add-In function with Microsoft Outlook (P-touch Editor 5.x for Windows)