FAQs & Troubleshooting
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57 Results
- 1The printer stops printing, the power LED blinks in red, and my mobile device displays an error message.
- 2Export saved labels from P-touch Design&Print to P-touch Design&Print 2
- 3How can I connect my mobile device to the printer via Bluetooth®? (P-touch Design&Print / Design&Print 2)
- 4The printer does not print from my mobile device or does not print correctly.
- 5A template is not displayed correctly. (P-touch Design&Print / Design&Print 2)
- 6I want my printer to use less tape for each label. (P-touch Design&Print / Design&Print 2)
- 7What is the difference between the "Create your own label" function and the "Template" function? (P-touch Design&Print / Design&Print 2)
- 8Small printed characters are blurred. (P-touch Design&Print / Design&Print 2)
- 9How to automatically identify tape installed in the printer. (P-touch Design&Print / Design&Print 2)
- 10I cannot use the Frame function. (P-touch Design&Print / Design&Print 2)
- 11How many mobile devices can I connect to one printer via Bluetooth®?
- 12Which label printers are compatible with iPrint&Label? (iPrint&Label)
- 13Which brands of Ni-MH rechargeable batteries do you recommend?
- 14I want to connect to another printer, but the previously paired printer is connected automatically. (P-touch Design&Print / Design&Print 2)
- 15How can I check the print preview for a tape not currently inserted in the printer? (P-touch Design&Print / Design&Print 2)
- 16How do I add, move or delete objects? (P-touch Design&Print / Design&Print 2)
- 17What is the difference between the text box layout and the label layout? (P-touch Design&Print)
- 18Does my printer support Bluetooth® Ver 5.0, Class 2?
- 19How can I connect my mobile device to the printer via Bluetooth®? (Brother iPrint&Label)
- 20How can I confirm the selected tape length? (P-touch Design&Print / Design&Print 2)
- 21I was using my mobile device and printer via Bluetooth®, but the connection was cut off. How do I connect the devices again?
- 22Can I use the app with my iPad? (iPrint&Label)
- 23Power Supply
- 24How can I create a barcode label? (iPrint&Label)
- 25The printer stops while printing, or the tape is cut in the middle of the text.
- 26The printer is not connected to my mobile device correctly.
- 27Marks and characters (Emoji) from a mobile device are not displayed correctly, or cannot be printed clearly even though they display correctly on the editing screen. (P-touch Design&Print)
- 28What iOS mobile application can I use?
- 29Where can I download Brother iPrint&Label? (iPrint&Label)
- 30How do I print multiple lines of text? (P-touch Design&Print)
- 31The tape got jammed or stuck in the printer.
- 32Can TZe tapes be used with this printer? What is the difference between TZ tapes and TZe tapes?
- 33The fabric tape became detached after washing.
- 34I cannot use the Share Label function and get an error message "It failed to tag." (P-touch Design&Print for Android™/iOS)
- 35Where can I find my Brother printer's serial number?
- 36The tape is ejected with the paper liner separated from the tape.
- 37What Android™ mobile application can I use?
- 38How can I minimize the margin from the start or end of the label when printing? (iPrint&Label)
- 39The ink ribbon (black tape) got caught in between the tape layers and came out of the printer, and the tape cannot be used.
- 40How is the print head cleaning cassette used?
- 41Can I create a label with time&date? (iPrint&Label)
- 42Why doesn't my machine turn on when the Power button is pressed?
- 43What is the compatible barcode protocol? (iPrint&Label)
- 44The top and base layers of the laminated tape are misaligned.
- 45How do I set a tape cassette?
- 46Why does the power turn off when I press the print key?
- 47When I print symbols, they are garbled or corrupted. (P-touch Design&Print)
- 48Can I change the barcode settings like barocde size? (iPrint&Label)
- 49Can I change the barcode protocol inside the templates? (iPrint&Label)
- 50The label does not cut well.