FAQs & Troubleshooting
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269 Results
- 1(Video) Load A4/Letter paper
- 2The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5(Video) Unpack your Brother machine
- 6Telephone Line Interference/VoIP.
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8(Video) Fill the ink tanks
- 9Print using only the black ink tank when the Color tanks have run out.
- 10Paper Jam
- 11Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 12(Video) Connect telephone line and power cords
- 13What is Brother iPrint&Scan?
- 14My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 15I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 16Sleep
- 17Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 18Manual Feed
- 19Correct the Paper Feed to Clear Vertical Lines
- 20Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 21(Video) Set up your Brother machine
- 22The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 23Load envelopes
- 24Add your Brother machine with AirPrint (macOS)
- 25Forward a fax to another fax machine when my machine has a mechanical issue.
- 26I cannot install Brother drivers on Debian 10 or later (Linux)
- 27Set up a Brother machine and your mobile device on a wireless network
- 28Change the Print Setting Options When Having Printing Problems
- 29Easy Scan to E-mail
- 30Print a web page from Brother iPrint&Scan when using an iPhone, iPod touch and iPad.
- 31Ink Low
- 32Print the Network Configuration Report
- 33Check the Print Quality
- 34Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing) (Mac)
- 35One or more of my colors are not printing (blank).
- 36Refill Ink
- 37I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 38Brother iPrint&Scan cannot find my Brother machine (macOS)
- 39I cannot print on a wireless (Wi-Fi) network (Windows)
- 40Load Documents on the Scanner Glass
- 41Tray not detected / Paper Tray not detected / Paper Tray #1 not detected
- 42Printing from other applications than the Brother iPrint&Scan when using an Android™ mobile device.
- 43How to identify your Operating System (OS).
- 44Out of Fax Memory
- 45Ink Absorber Pad Full or InkBox Full or Ink Absorber Full
- 46Print both sides of paper or a booklet automatically
- 47No Paper / No Paper Fed
- 48Paper Size Mismatch
- 49What is the recommended paper?
- 50What driver package format is supported by my Linux distribution?