FAQs & Troubleshooting
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297 Results
- 1(Video) Load A3/Ledger paper
- 2(Video) Load A4/Letter paper
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4(Video) Fill the ink tanks
- 5Setup a Brother machine on a wireless (Wi-Fi) network.
- 6The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 7Other Problems
- 8Print using only the black ink tank when the Color tanks have run out.
- 9(Video) Unpack your Brother machine
- 10Use voice mail on the same line as my Brother machine.
- 11Check the Print Quality
- 12Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14I cannot install Brother drivers on Debian 10 or later (Linux)
- 15(Video) Connect telephone line and power cords
- 16Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 17Load Photo Paper in Paper Tray #1
- 18I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 19Prevent Smudged Printouts and Paper Jams (Mac)
- 20Change the Print Setting Options When Having Printing Problems
- 21Load Documents in the Automatic Document Feeder (ADF)
- 22How to identify your Operating System (OS).
- 23Improve poor print quality.
- 24Telephone Line Interference/VoIP.
- 25Load A4, Letter, or Executive Size Paper in Tray #1
- 26Load Documents on the Scanner Glass
- 27Load Paper in the Multi-purpose Tray (MP Tray)
- 28Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 29Paper Tray not detected/ Paper Tray #1 not detected
- 30No Paper / No Paper Fed
- 31One or more of my colors are not printing (blank).
- 32Refill Ink
- 33Ink Absorber NearFull / InkBox NearFull / Absorber NearFull
- 34Reset the Network Settings to Factory Default
- 35Prevent Smudged Printouts and Paper Jams (Windows®)
- 36Send an Email Securely Using SSL/TLS
- 37My Brother machine could not be found over the network when I installed drivers on my computer.
- 38The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 39I cannot print using my Brother machine on a wireless network (Mac)
- 40Print both sides of paper or a booklet automatically
- 41(Video) Set up your Brother machine
- 42Unable to scan from the Automatic Document Feeder (ADF), but the machine will scan from the flatbed (Windows)
- 43Add your Brother machine with AirPrint (macOS)
- 44How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 45My documents are not feeding through the Automatic Document Feeder (ADF) when I try to send a fax, scan to the PC, or make a copy.
- 46Paper Size Mismatch
- 47Manual Feed
- 48I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 49What driver package format is supported by my Linux distribution?
- 50Correct the Paper Feed to Clear Vertical Lines