FAQs & Troubleshooting
Popular |
151 Results
- 1Document Jam
- 2What driver package format is supported by my Linux distribution?
- 3My Brother machine could not be found over the network when I installed drivers on my computer.
- 4Set Telephone Line Compatibility for Interference and VoIP Systems
- 5Cannot Scan ##
- 6What is the default password for my BRAdmin or Web Based Management?
- 7Adjust color settings by using the custom setting in the printer driver (Windows only)
- 8The printer status is Offline or Paused.
- 9Replace the Waste Toner Box
- 10Paper is Jammed in the Back of the Machine
- 11Vertical colored streaks or bands appear on the page
- 12Enable the Brother machine's network interface.
- 13How to identify your Operating System (OS).
- 14Toner Low
- 15Reset the Network Settings to the Factory Settings
- 16I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 17The message "Retry Updating by USB" or "Retry by USB" appears on the machine's LCD when the machine is turned on.
- 18I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 19Add your Brother machine with AirPrint (macOS)
- 20How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 21Supported models of Universal Printer Driver for BR-Script (PostScript language emulation)
- 22What is the default password for my Brother machine?
- 23I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 24I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 25I cannot install the scanner driver in Ubuntu 21.04. (Linux)
- 26I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 27Can I send a print job to multiple machine email addresses using Email Print?
- 28I cannot print on a wireless (Wi-Fi) network (Mac)
- 29Load Documents in the Automatic Document Feeder (ADF)
- 30I cannot save a file downloaded from the Brother support website (For Windows)
- 31Download a file from the "Downloads" section and save it to Windows 8 computer.
- 32Discover the MAC address of the Brother network card
- 33Verify if the Brother machine has a dial tone.
- 34Correct the Color Printing
- 35My Brother machine has no power.
- 36I cannot install the Linux printer driver in Fedora 33 or later. (Linux)
- 37Change the brscan5 scan settings using XSane (Linux)
- 38The downloaded driver's name is different from my machine's name. (Linux)
- 39Important points for specifying the scan area (Linux)
- 40Firewall port requirements of the Scan Key Tool (Linux)
- 41Remove Small Scraps of Paper Jammed in the ADF
- 42Document is Jammed in the Top of the ADF Unit
- 43Open the Control Panel (For Windows)
- 44The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 45Color offset
- 46Uneven color density across the page
- 47Clean the Drum Unit
- 48Paper is Jammed in the 2-sided Tray
- 49Paper is Jammed Inside the Machine
- 50Configure the Scan to Email Feature (Linux)