FAQs & Troubleshooting
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372 Results
- 1(Video) Load A4/Letter paper
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 6Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 7What is Brother iPrint&Scan?
- 8I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 9Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 10(Video) Load an Envelope (MP Tray)
- 11I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 12Setup a Brother machine on a wireless (Wi-Fi) network.
- 13The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 14Secure Print (Mac)
- 15Wireless setup is requesting a WPS PIN to complete the setup
- 16Adjust color settings by using the custom setting in the printer driver
- 17Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 18Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 19My Brother machine could not be found over the network when I installed drivers on my computer.
- 20The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 21Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 22Add your Brother machine with AirPrint (macOS)
- 23Use Universal Print (Windows)
- 24(Video) Unpack your Brother machine
- 25Replace the Belt Unit
- 26I cannot save a file downloaded from the Brother support website (For Windows)
- 27Reset the Network Settings to the Factory Settings
- 28Customize the Home Screen for ease of use.
- 29Restrict changing machine settings for users.
- 30(Video) Set up your Brother machine
- 31(Video) Connect telephone line and power cords
- 32Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 33Replace PF Kit xx
- 34The printer status is Offline or Paused.
- 35Document Jam
- 36Ghost
- 37Scan Using Secure Function Lock 3.0
- 38Export the Certificate and Private Key
- 39I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 40What driver package format is supported by my Linux distribution?
- 41Enable the Brother machine's network interface.
- 42Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 43Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 44Print both sides of paper or a booklet automatically
- 45Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 46Can I use non-Brother or third party supplies with the Brother machine?
- 47What is the default password for my Brother machine?
- 48I cannot print on a wireless (Wi-Fi) network (Windows)
- 49Install a Certificate on Your Brother Machine
- 50Load Paper in the Multi‑purpose Tray (MP Tray)