FAQs & Troubleshooting
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- 1(Video) Load A4/Letter paper
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 4Setup a Brother machine on a wireless (Wi-Fi) network.
- 5The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 6(Video) Connect telephone line and power cords
- 7Replace the Toner Cartridge
- 8I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 9The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 10Paper is Jammed in the Back of the Machine
- 11(Video) Unpack your Brother machine
- 12The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 13The printer status is Offline or Paused.
- 14Use voice mail on the same line as my Brother machine.
- 15Replace the Belt Unit
- 16My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 17Restrict changing machine settings for users.
- 18My Brother machine could not be found over the network when I installed drivers on my computer.
- 19Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 20What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 21Customize the Home Screen for ease of use.
- 22Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 23(Video) Set up your Brother machine
- 24Adjust color settings by using the custom setting in the printer driver
- 25Paper is Jammed underneath the Paper Tray
- 26Paper is Jammed Inside the Machine
- 27Create a Certificate Signing Request (CSR)
- 28Scan Using Secure Function Lock 3.0
- 29Install a Certificate on Your Brother Machine
- 30What is Brother iPrint&Scan?
- 31Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 32Scan multiple pages into one file instead of each scan being saved as a separate file.
- 33What is the default password for my Brother machine?
- 34Easy Scan to E-mail
- 35When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 36(Video) Load an Envelope (MP Tray)
- 37Print both sides of paper or a booklet automatically
- 38I just replaced the toner cartridge and the LCD continues to display the message "Toner Life End" or "Replace Toner".
- 39Reset Your Brother Machine
- 40Paper is Jammed in the Paper Tray
- 41Vertical colored streaks or bands appear on the page
- 42Send an Email with User Authentication
- 43Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 44Delete print jobs from the print queue.
- 45Change the scan settings for scanning from ControlCenter2 or the SCAN key (For Macintosh)
- 46Toner Low
- 47Curled or wavy
- 48Envelope creases
- 49Wrinkled printout
- 50I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)