FAQs & Troubleshooting
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372 Results
- 1(Video) Load A4/Letter paper
- 2I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4Replace Fuser
- 5Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8Forward Incoming Faxes to Another Machine
- 9Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 10(Video) Unpack your Brother machine
- 11What is Brother iPrint&Scan?
- 12Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 13Adjust color settings by using the custom setting in the printer driver
- 14The color of your printouts is not what you expected
- 15Print the Network Configuration Report
- 16(Video) Connect telephone line and power cords
- 17Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 18The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 19Scan Using Secure Function Lock 3.0
- 20Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 21The printer status is Offline or Paused.
- 22Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 23Colors are light or faint on the whole page
- 24Replace the Toner Cartridge
- 25White spots
- 26Vertical colored streaks or bands appear on the page
- 27The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 28Curled or wavy
- 29Replace the Belt Unit
- 30Replace the Waste Toner Box
- 31Toner scatter or toner stain
- 32Paper is Jammed in the Back of the Machine
- 33Paper is Jammed Inside the Machine
- 34Replace Drum
- 35Ghost
- 36Set up my Brother machine to forward the received faxes to another location.
- 37Out of Memory/Print Data Full
- 38When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
- 39Turn Off Memory Receive
- 40My Brother machine could not be found over the network when I installed drivers on my computer.
- 41When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 42(Video) Set up your Brother machine
- 43A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 44Paper is Jammed in the Paper Tray
- 45Load and Print Envelopes Using the MP Tray
- 46How to identify your Operating System (OS).
- 47Store Incoming Faxes in the Machine's Memory
- 48Can I print in monochrome if one of the color toners run out?
- 49My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 50What driver package format is supported by my Linux distribution?