FAQs & Troubleshooting
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368 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4(Video) Load A4/Letter paper
- 5I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 6The color of your printouts is not what you expected
- 7Setup a Brother machine on a wireless (Wi-Fi) network.
- 8Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 9What is Brother iPrint&Scan?
- 10What driver package format is supported by my Linux distribution?
- 11Scan Using Secure Function Lock 3.0
- 12Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 13The printer status is Offline or Paused.
- 14My Brother machine could not be found over the network when I installed drivers on my computer.
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16Customize the Home Screen for ease of use.
- 17Replace the Toner Cartridge
- 18I cannot print on a wireless (Wi-Fi) network (Windows)
- 19Restrict changing machine settings for users.
- 20(Video) Unpack your Brother machine
- 21Use voice mail on the same line as my Brother machine.
- 22Curled or wavy
- 23Turn Off Memory Receive
- 24How to identify your Operating System (OS).
- 25Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 26Replace Drum
- 27Colors are light or faint on the whole page
- 28I cannot print using my Brother machine on a wireless network (Mac)
- 29Printing documents from the Brother iPrint&Scan when using an Android™ mobile device.
- 30My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 31Use Universal Print (Windows)
- 32(Video) Connect telephone line and power cords
- 33A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 34The scanned documents in my Android™ mobile device are not displayed in the documents list of the Brother Image Viewer application.
- 35Reduce Printing Noise
- 36Connect a telephone on the same line as the Brother machine in Fax/Tel Mode.
- 37Toner scatter or toner stain
- 38Blank page or some colors are missing.
- 39I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 40Enable the Brother machine's network interface.
- 41Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 42What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 43Install the optional lower tray
- 44Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 45The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 46Replace the Waste Toner Box
- 47Paper is Jammed Inside the Machine
- 48Vertical colored streaks or bands appear on the page
- 49Easy Scan to E-mail
- 50When I try to print or scan using the NFC feature in iPrint&Scan, other applications start. (Android™ 10)
