FAQs & Troubleshooting
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365 Results
- 1I installed the Full Driver & Software Package, but some applications were not installed. (For Windows 10)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3(Video) Load A4/Letter paper
- 4Replace the Toner Cartridge
- 5The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 6My Brother machine could not be found over the network when I installed drivers on my computer.
- 7Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 8(Video) Unpack your Brother machine
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Scan Using Secure Function Lock 3.0
- 11The color of your printouts is not what you expected
- 12Set up a Scan to Network Profile
- 13What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 14Print the Network Configuration Report
- 15The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 16(Video) Connect telephone line and power cords
- 17White streaks or bands down the page
- 18Unable to print or scan when using Brother iPrint&Scan from my Android™ mobile device.
- 19My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 20Send or Receive an Email Securely Using SSL/TLS
- 21Replace Drum
- 22Combine multiple scanned documents into a single file with PaperPort™
- 23What is Brother iPrint&Scan?
- 24Curled or wavy
- 25When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 26Reset the Network Settings to the Factory Settings
- 27Setup a Brother machine on a wireless (Wi-Fi) network.
- 28Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 29Use Universal Print (Windows)
- 30I cannot install Brother drivers on Debian 10 or later (Linux)
- 31(Video) Set up your Brother machine
- 32The printer status is Offline or Paused.
- 33Load and Print Envelopes Using the MP Tray
- 34The error message "No machine found" appears when I installed drivers with USB connection (For Windows).
- 35Add my Brother machine (the printer driver) using Mac OS X 10.5 - 10.11.
- 36Restrict the functions available on your Brother machine and the number of prints.
- 37What driver package format is supported by my Linux distribution?
- 38Easy Scan to E-mail
- 39Enable the Brother machine's network interface.
- 40Pages are black when viewing the scanned documents in my Android™ mobile device using Brother Image Viewer application.
- 41The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 42I still receive the error message "Replace Drum", "Drum End Soon", or "Drum Stop" after I replace the drum unit with a new one.
- 43I cannot print using my Brother machine on a wireless network (Mac)
- 44Load and Print Labels Using the MP Tray
- 45Reset Your Brother Machine
- 46Envelope creases
- 47Restrict changing machine settings for users.
- 48(Video) Load an Envelope (MP Tray)
- 49I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 50Paper is Jammed underneath the Paper Tray