FAQs & Troubleshooting
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145 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1The scanning speed is slow when scanning from my machine. (Windows)
- 2I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 3(Video) Paper is Jammed inside the Machine
- 4(Video) Remove Small Scraps of Paper Jammed in the ADF
- 5I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 6I cannot install Brother drivers on Debian 10 or later (Linux)
- 7(Video) Set up your Brother machine
- 8(Video) Paper is Jammed in the MP tray
- 9To install the printer driver easily using a tool. (Linux)
- 10The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 11The printer status is Offline or Paused.
- 12Add your Brother machine with AirPrint (macOS)
- 13Set Telephone Line Compatibility for Interference and VoIP Systems
- 14I cannot save a file downloaded from the Brother support website (For Windows)
- 15Drum !
- 16(Video) Paper is Jammed in the 2-sided Tray
- 17I cannot print using my Brother machine on a wired network (Windows/macOS)
- 18Self-Diagnostic
- 192-sided Disable or 2-sided Disabled
- 20Poor fixing
- 21Drum End Soon
- 22I cannot install Scan-key-tool in Ubuntu 23.10 or later, or in its derivatives. (Linux)
- 23Configure and use PC-FAX (CUPS) (Linux)
- 24I installed scan-key-tool, but it does not work. (Linux)
- 25I'm using FreeBSD. Do you have a driver for FreeBSD? (Linux)
- 26I cannot print on a wireless (Wi-Fi) network (Windows)
- 27After the selected tray is out of paper, the Brother Machine prints by different paper size and paper types from another tray.
- 28(Video) Document is Jammed in the Top of the ADF Unit
- 29Enable the Brother machine's network interface.
- 30Install the Brother Mobile Connect application (for mobile device)
- 31Open the Status Monitor (Windows)
- 32Why doesn't my Brother machine have a dial tone?
- 33What is the default password for my BRAdmin or Web Based Management?
- 34(Video) Paper is Jammed in the Paper Tray
- 35I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 36Use Universal Print (Windows)
- 37Can I send a print job to multiple machine email addresses using Email Print?
- 38What driver package format is supported by my Linux distribution?
- 39The downloaded driver's name is different from my machine's name. (Linux)
- 40Large characters are printed incorrectly. (Linux)
- 41Install your Brother machine's software from the supplied installation disc or from Full Driver Package. (Windows)
- 42Set up your Brother machine on a wireless network (Windows/macOS)
- 43I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 44Lines across the page
- 45Ghosting images
- 46Black lines down the page
- 47What is the default password for my Brother machine?
- 48I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 49I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 50Configure and use the Scan Key Tool (Linux)