FAQs & Troubleshooting
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147 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Paper is Jammed in the Paper Tray
- 3Install the Brother Mobile Connect application (for mobile device)
- 4I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" or "Replace Toner".
- 5What driver package format is supported by my Linux distribution?
- 6Lines across the page
- 7(Video) Paper is Jammed inside the Machine
- 8(Video) Paper is Jammed in the MP tray
- 9The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 10The printer status is Offline or Paused.
- 11My Brother machine could not be found over the network when I installed drivers on my computer.
- 12Black lines down the page
- 13I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 14(Video) Paper is Jammed in the Back of the Machine
- 15Wireless setup is requesting a WPS PIN to complete the setup
- 16Toner specks
- 17I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 18Set Telephone Line Compatibility for Interference and VoIP Systems
- 19How to identify your Operating System (OS).
- 20What is the recommended paper?
- 21Document Jam
- 22Ghosting images
- 23Add your Brother machine with AirPrint (macOS)
- 24I cannot print on a wireless (Wi-Fi) network (Windows)
- 25Change the printer driver settings (Windows)
- 26What is the default password for my Brother machine?
- 27I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 28(Video) Document is Jammed under the Document Cover
- 29Delete print jobs from the print queue.
- 30Discover the MAC address of the Brother network card
- 31Poor fixing
- 32I cannot print using my Brother machine on a wired network (Windows/macOS)
- 33Wrong Toner or Wrong Toner Cartridge
- 34Media Type Mismatch or Media Mismatch
- 35I cannot find some option in the Printing preferences. (For Windows)
- 36Cannot Detect
- 37Out of Memory
- 38I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 39I cannot install Brother drivers on Debian 10 or later (Linux)
- 40I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 41Export an address book and import it to another machine
- 42Where can I download Brother iPrint&Scan application for Mac?
- 43I cannot print on a wireless (Wi-Fi) network (Mac)
- 44No Toner
- 45What is the default password for my BRAdmin or Web Based Management?
- 46Configure and use PC-FAX (CUPS) (Linux)
- 47Important points for specifying the scan area (Linux)
- 48Check the firmware version.
- 49Open the Control Panel (For Windows)
- 50I cannot print full-page photos or images using Email Print.