FAQs & Troubleshooting
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326 Results
- 51Send or Receive an Email Securely Using SSL TLS
- 52When I try to scan to OCR I get an error message saying "This feature is not available because there is no OCR Software installed".
- 53Toner specks
- 54Paper is Jammed in the 2-sided Tray
- 55Black toner marks across the page
- 56White lines across the page
- 57Add your Brother machine with AirPrint (macOS)
- 58Cannot print after a Windows 10 update (June 2020)
- 59I cannot print using my Brother machine on a wired network. (Windows/macOS)
- 60Import a Certificate and Private Key
- 61Protect your Brother machine against unauthorised access over the network
- 62I cannot find the destination computer on the network when I try to scan a document using the machine's Scan key or control panel.
- 63Adjust the Machine's Volume
- 64What can happen if the wrong paper is used in your machine.
- 65What is the recommended paper?
- 66I cannot install Brother drivers on Debian 10 or later (Linux)
- 67What driver package format is supported by my Linux distribution?
- 68A margin appears on the right side of the scanned document when using the Brother iPrint&Scan application on my Android™ mobile device.
- 69Which connection can I use to print from or scan to my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 70Lines across the page
- 71Gray background
- 72I cannot find some options in the Print dialog box (macOS 11 or later)
- 73Forward Incoming Faxes to Another Machine
- 74Load Thick Paper in the Paper Tray
- 75Media Type Mismatch or Media Mismatch
- 76What is Storage PC Print Data using Active Directory®? (Windows)
- 77Delete print jobs from the print queue.
- 78Check the kind of scanner driver installed by connecting the USB/ Parallel cable.
- 79Printing/ Scanning with a mobile device
- 80Scan multiple pages into one file instead of each scan being saved as a separate file.
- 81I'm using Windows XP Professional x64 Edition/ Windows Vista 64-bit edition. I'm unable to scan from Corel® Paint Shop Pro® X using the WIA driver.
- 82Secure Print (Macintosh)
- 83Drum End Soon
- 84What is Distinctive Ring and how do I program it?
- 85Configure and use PC-FAX (CUPS) (Linux)
- 86I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 87I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 88Change machine settings from your computer.
- 89Dial Restriction for Fax sending.
- 90Send an Email with User Authentication
- 91Load Paper in the Multi‑purpose Tray (MP Tray)
- 92What kind of envelopes and labels are recommended for printing?
- 93Print PDF file or documents from the Brother iPrint&Scan application when using Windows Phone.
- 94Combine multiple scanned documents into a single file with PaperPort™
- 95I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 96What is Brother iPrint&Scan?
- 97Can I select paper trays from my device (Android™) using the Brother iPrint&Scan?
- 98Reduce Printing Noise
- 99Open the "Scanners and Cameras" and Properties.
- 100What is AirPrint?