FAQs & Troubleshooting
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344 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5Set Telephone Line Compatibility for Interference and VoIP Systems
- 6Brother iPrint&Scan cannot find my Brother machine (macOS)
- 7The color of your printouts is not what you expected
- 8When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 11Print or Scan from the Brother iPrint&Scan application using the NFC function of an Android™ mobile device.
- 12(Video) Connect telephone line and power cords
- 13Set the F/T Ring Time (Fast Double-ring)
- 14(Video) Replace the Toner Cartridge
- 15My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 16Scan multiple pages into one file instead of each scan being saved as a separate file.
- 17Replace the Belt Unit
- 18Paper is Jammed in the Back of the Machine
- 19Replace the Drum Unit
- 20I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 21How can I use my NFC-enabled Android™ device with the Brother NFC-enabled machine?
- 22Load Paper in the Paper Tray
- 23(Video) Unpack your Brother machine
- 24Adjust color settings by using the custom setting in the printer driver
- 25I am trying to use a Brother driver from the CD supplied with the machine or downloaded from the Internet, and I cannot scan from Windows Server 2008, Windows Server 2008 R2, Windows Server 2012, Windows Server 2012 R2, Windows Server 2016 or Windows Server 2022.
- 26Scan Using Secure Function Lock 3.0
- 27Setup a Brother machine on a wireless (Wi-Fi) network.
- 28(Video) Load Envelopes (MP Tray)
- 29Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 30Uneven color density across the page
- 31Curled or wavy
- 32Set up your Brother machine on a wireless network.
- 33Change Memory Receive Options
- 34Easy Scan to E-mail
- 35How to identify your Operating System (OS).
- 36Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 37Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 38Paper is Jammed underneath the Paper Tray
- 39I cannot use Gmail for Email functions (such as Scan-to-Email) and Internet Fax (I-Fax)
- 40Cannot print after a Windows 10 update (June 2020)
- 41Check the remaining ink or toner level (Linux)
- 42I cannot print on a wireless (Wi-Fi) network (Windows)
- 43What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 44Calibrate Colour Output
- 45What is the recommended paper?
- 46Can I print in monochrome if one of the color toners run out?
- 47Combine Address Book Numbers
- 48I cannot print using my Brother machine on a wireless network (Mac)
- 49Manage Your Network Machine Securely Using Web Based Management
- 50Download a file from the "Downloads" section and save it to Windows 8 computer.