FAQs & Troubleshooting
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164 Results
Note: “*” indicates that the content is from the Online User’s Guide.
- 1I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 2(Video) Paper is Jammed in the Manual Feed Slot
- 3I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 4Set Telephone Line Compatibility for Interference and VoIP Systems
- 5(Video) Paper is Jammed in the 2-sided Tray
- 6Protect your Brother machine against unauthorised access over the network
- 7(Video) Paper is Jammed in the Back of the Machine
- 8(Video) Paper is Jammed in the Paper Tray
- 9What driver package format is supported by my Linux distribution?
- 10Document Jam
- 11I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 12Color offset
- 13Uneven color density across the page
- 14The color of your printouts is not what you expected
- 15Can I use non-Brother or third party supplies with the Brother machine?
- 16I cannot print using my Brother machine on a wired network (Windows/macOS)
- 17What is the default password for my BRAdmin or Web Based Management?
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 20Add your Brother machine with AirPrint (macOS)
- 21I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 22How do I use Mopria™ Print Service (MPS) with my Brother machine?
- 23I cannot save a file downloaded from the Brother support website (For Windows)
- 24Install the Brother Mobile Connect application (for mobile device)
- 25Delete print jobs from the print queue.
- 26Change the printer driver settings (Windows)
- 27Condensation
- 28Correct the Color Printing
- 29Storage Full
- 30I cannot install the fax driver (brmfcfaxdrv) in Fedora 40 or later, or in its derivatives. (Linux)
- 31I cannot install the scanner driver (brscan5) in Fedora 40 or later. (Linux)
- 32What is the default password for my Brother machine?
- 33I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 34Cannot print after a Windows 10 update (June 2020)
- 35Check the remaining ink or toner level (Linux)
- 36To install the printer driver easily using a tool. (Linux)
- 37Set up a Brother machine and your mobile device on a wireless (Wi-Fi) network
- 38I cannot print on a wireless (Wi-Fi) network (Mac)
- 39(Video) Document is Jammed under the Document Cover
- 40My Brother machine could not be found over the network when I installed drivers on my computer.
- 41(Video) Set up your Brother machine
- 42Cartridge Error
- 43I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print? (Windows only)
- 44Cannot Detect
- 45No Paper / No Paper Tray1/Tray2/MP Tray
- 46Drum !
- 47Out of Memory
- 48Toner scatter or toner stain
- 49Where can I find my Brother machine's serial number?
- 50What is the recommended paper?