FAQs & Troubleshooting
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343 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2What is Brother iPrint&Scan?
- 3Brother iPrint&Scan cannot find my Brother machine (macOS)
- 4I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 5Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 6(Video) Replace the Toner Cartridge
- 7Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 8Setup a Brother machine on a wireless (Wi-Fi) network.
- 9Paper is Jammed underneath the Paper Tray
- 10Replace the Drum Unit
- 11My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 12Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 13I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 14The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 15Easy Scan to E-mail
- 16(Video) Unpack your Brother machine
- 17Replace the Belt Unit
- 18Paper is Jammed in the Back of the Machine
- 19What is the recommended paper?
- 20Load and Print Paper in the Manual Feed Slot
- 21Paper is Jammed in the Manual Feed Slot
- 22The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 23Scan multiple pages into one file instead of each scan being saved as a separate file.
- 24Scan Using Secure Function Lock 3.0
- 25The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 26Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 27Print as a Poster (Windows)
- 28When I try to scan using ControlCenter4 or ControlCenter3 for Windows, I receive the error message "Error CC3-202.", "Error CC4-202", "Error CC3-205" or "Error CC4-205.
- 29(Video) Load an Envelope (Manual Feed Slot)
- 30Can I print on transparencies e.g. for overhead projectors?
- 31The printer status is Offline or Paused.
- 32Delete print jobs from the print queue.
- 33I cannot install Brother drivers on Debian 10 or later (Linux)
- 34I am using Safari in Mac OS X. When I created a CSR or a Self-signed Certificate using the IP address to configure the "Common Name" and I try to access the Print Server using Safari with SSL communication, Safari issues an alert.
- 35Document Jam
- 36Paper is Jammed in the Paper Tray
- 37Load and Print on Envelopes in the Manual Feed Slot
- 38What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 39Can I print in monochrome if one of the color toners run out?
- 40Set Telephone Line Compatibility for Interference and VoIP Systems
- 41Configure the Store Print Log to Network Settings Using Web Based Management
- 42I cannot save a file downloaded from the Brother support website (For Windows)
- 43I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 44Printing/ Scanning with a mobile device
- 45What is Brother Web Connect (Web icon)?
- 46Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 47Set the Number of Rings Before the Machine Answers (Ring Delay)
- 48I print mainly black and white documents. How can I stop the life of my color toner cartridges from decreasing when I print?
- 49Calibrate Colour Output
- 50Use voice mail on the same line as my Brother machine.