FAQs & Troubleshooting
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343 Results
- 1Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 2I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 3The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 4What is Brother iPrint&Scan?
- 5Brother iPrint&Scan cannot find my Brother machine (macOS)
- 6Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 7Replace the Drum Unit
- 8Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 9I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 10My printed documents are incomplete or a blue screen appears when printing or using PC-FAX after a Windows 10 update (March 2021)
- 11Setup a Brother machine on a wireless (Wi-Fi) network.
- 12Paper is Jammed in the Back of the Machine
- 13Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 14The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 15Paper is Jammed Inside the Machine
- 16The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 17Load and Print Paper in the Manual Feed Slot
- 18I cannot install Brother drivers on Debian 10 or later (Linux)
- 19Set the Number of Rings Before the Machine Answers (Ring Delay)
- 20The printer status is Offline or Paused.
- 21Paper is Jammed underneath the Paper Tray
- 22What is the recommended paper?
- 23(Video) Replace the Toner Cartridge
- 24I cannot print using my Brother machine on a wireless network (Mac)
- 25Load Paper in the Paper Tray
- 26Printing/ Scanning with a mobile device
- 27Print as a Poster (Windows)
- 28Paper is Jammed in the Manual Feed Slot
- 29Can I print on transparencies e.g. for overhead projectors?
- 30Reset Your Brother Machine
- 31I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 32What driver package format is supported by my Linux distribution?
- 33Set Telephone Line Compatibility for Interference and VoIP Systems
- 34Scan Using Secure Function Lock 3.0
- 35Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 36My Brother machine could not be found over the network when I installed drivers on my computer.
- 37I still receive the error message "Replace Drum", "Drum End Soon" or "Drum Stop" after I replace the drum unit with a new one.
- 38Scan multiple pages into one file instead of each scan being saved as a separate file.
- 39The color of your printouts is not what you expected
- 40Colors are light or faint on the whole page
- 41Clean the Drum Unit
- 42Easy Scan to E-mail
- 43What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 44(Video) Load an Envelope (Manual Feed Slot)
- 45Adjust color settings by using the custom setting in the printer driver
- 46Replace the Belt Unit
- 47I cannot print or scan via USB on Debian 11 or later, Ubuntu 20.04 or later and on their derivatives (Linux)
- 48(Video) Update the Driver or Firmware for your Brother machine
- 49Configure the Store Print Log to Network Settings Using Web Based Management
- 50Reset the Network Settings to the Factory Settings