FAQs & Troubleshooting
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343 Results
- 1Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 2(Video) Replace the Toner Cartridge
- 3How to identify your Operating System (OS).
- 4The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 5I cannot connect to the printer via Wi-Fi Direct using the Brother Print Service Plugin (Android™ 12 or later).
- 6I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 7Load and Print on Envelopes in the Manual Feed Slot
- 8Print or scan using the Brother iPrint&Scan application for mobile devices (Android/iOS)
- 9What is Brother iPrint&Scan?
- 10The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 11What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 12Scan Using Secure Function Lock 3.0
- 13I cannot find some option in the Printing preferences. (For Windows)
- 14Print on Both Sides of the Paper Automatically (Automatic 2-sided Printing)
- 15Which connection can I use to print from my device (iPhone, iPod touch, iPad) using the Brother iPrint&Scan?
- 16I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 17Can I print in monochrome if one of the color toners run out?
- 18Scan multiple pages into one file instead of each scan being saved as a separate file.
- 19Set Telephone Line Compatibility for Interference and VoIP Systems
- 20I cannot save a file downloaded from the Brother support website (For Windows)
- 21Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 22My Brother machine could not be found over the network when I installed drivers on my computer.
- 23The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 24Load and Print on Labels in the Manual Feed Slot
- 25Which connection can I use to print from my device (Android™) using the Brother iPrint&Scan?
- 26Replace the Waste Toner Box
- 27Paper is Jammed underneath the Paper Tray
- 28Paper is Jammed Inside the Machine
- 29Paper is Jammed in the Paper Tray
- 30I cannot print or scan via USB on Fedora 38 or later and on their derivatives (Linux)
- 31I cannot find some options in the Print dialog box. (For OS X v10.7 to 10.15)
- 32Brother iPrint&Scan cannot find my Brother machine (macOS)
- 33Print as a Poster (Windows)
- 34(Video) Connect telephone line and power cords
- 35Print a web page from iPrint&Scan when using an Android™ mobile device.
- 36Reduce Printing Noise
- 37I cannot find some options in the Print dialog box (macOS 11 or later)
- 38Can I print all PDF formats from my device (Android™) using the Brother iPrint&Scan?
- 39Print both sides of paper or a booklet automatically
- 40Secure Print (Windows®)
- 41I cannot install Brother drivers on Debian 10 or later (Linux)
- 42What driver package format is supported by my Linux distribution?
- 43Paper is Jammed in the Manual Feed Slot
- 44Replace the Belt Unit
- 45Replace Fuser
- 46Log Access Error or File Access Error
- 47Send a Fax at a Specified Time (Delayed Fax)
- 48Set the 2-sided Printing for Received Faxes
- 49No Tray / No Tray T1 / No Tray1
- 50No Toner