FAQs & Troubleshooting
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360 Results
- 1I updated my Windows 11 PC through Windows Update and I can no longer Print, Scan or Fax from my PC.
- 2(Video) Load A4/Letter paper
- 3(Video) Replace the Toner Cartridge
- 4The error message "No Supported Devices Found" appears on the Brother iPrint&Scan screen (mobile device).
- 5Unable to print or scan when using Brother iPrint&Scan from my Windows Phone® mobile device.
- 6Setup a Brother machine on a wireless (Wi-Fi) network.
- 7(Video) I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 8(video) I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 9Set Telephone Line Compatibility for Interference and VoIP Systems
- 10(Video) Paper is Jammed in the Back of the Machine
- 11(Video) Unpack your Brother machine and install the toner cartridge
- 12(Video) Cannot Detect
- 13(Video) Connect telephone line and power cords
- 14(Video) Manual Feed
- 15(Video) Reset the Network Settings to the Factory Settings
- 16(Video) Load Paper in the Paper Tray
- 17(Video) Load an Envelope (Manual Feed Slot)
- 18Scan Using Secure Function Lock 3.0
- 19(Video) 2-sided Disable or 2-sided Disabled
- 20I just replaced the toner cartridge and the LCD continues to display the message "Toner Low" / "Replace Toner" / "Toner Ended" or the Toner LED is still on or flashing.
- 21(Video) Paper is Jammed in the 2-sided Tray
- 22I cannot repair the wired or wireless connection using the Network Connection Repair Tool (Windows)
- 23Replace Drum
- 24(Video) Scan a document using Brother iPrint&Scan. (Windows, macOS)
- 25White spots or black spots at 94 mm (3.7 in.) intervals
- 26(Video) Print the Network Configuration Report
- 27Manage Multiple Certificates
- 28(Video) Paper is Jammed inside the Machine
- 29(Video) Paper is Jammed in the Paper Tray
- 30The error message "No AirPrint Printers Found" appears when I tap the Print icon on my mobile device ( iPhone, iPod touch, iPad ).
- 31Send an Email Securely Using SSL/TLS
- 32Add your Brother machine with AirPrint (macOS)
- 33I receive an error message when trying to configure TWAIN Driver scan settings. (Windows XP/Windows Vista/Windows 7)
- 34Restrict changing machine settings for users.
- 35I still receive the error message "Replace Drum" or "Drum End Soon" after I replace the drum unit with a new one.
- 36Set the Number of Rings Before the Machine Answers (Ring Delay)
- 37Scan multiple pages into one file instead of each scan being saved as a separate file.
- 38What is the default password for my Brother network card, BRAdmin, Remote Setup or Web Based Management?
- 39What kind of envelopes and labels are recommended for printing?
- 40(Video) Enlarge or Reduce Copied Images
- 41Update your machine's firmware using Brother iPrint&Scan (Android/iOS)
- 42The printer status is Offline or Paused.
- 43Use voice mail on the same line as my Brother machine.
- 44Create a Certificate Signing Request (CSR)
- 45Send an Email with User Authentication
- 46The scanned data is attached to an E-mail application which I do not use regularly, or the error message indicating no default E-mail application is registered on my computer (CC4-121-[error code]) when trying to scan a document directly into my E-mail application using ControlCenter4 or the SCAN key on my Brother machine.
- 47Change the scan settings for scanning from ControlCenter4 or the SCAN key (For Windows)
- 48Reset Your Brother Machine
- 49What is the recommended paper?
- 50I cannot print using my Brother machine on a wired network. (Windows/macOS)